What is Whitelisting and How It Can Help Brands Boost Collaborations on WeChat?

December 5, 2022

All WeChat content creators and marketing managers will agree that getting organic views under their articles is getting tougher year by year. In the highly-saturated space as WeChat is, ads are of great help but do you want to know how to reach new audiences through organic content? That is possible by collaborating with so-called hot accounts (industry accounts with a big reach and strong reputation) and influencer accounts on WeChat. 

We saw a lot of our clients partnering with other accounts to promote their brand but despite sometimes high fees, these sponsored articles didn’t generate any additional traffic or new followers for the client’s account. Did it happen to you too? Learn how to avoid these mishaps in our article and which methods will work towards your particular goals. 

 

What is Whitelisting?

So what is exactly whitelisting and how to share content on Wechat using this method?

Whitelisting is the method of allowing access to resources created and posted by your account to only authorized parties. When it comes to WeChat as a social platform, whitelisting can be very beneficial for users and businesses alike. By leveraging whitelisting your brand can reach new audiences who are already curious about your industry and potential customers. 

Shortly, you can allow other accounts to reshare or as WeChat call it, reprint, your articles on their accounts. 

Content that can be redistributed in this way must have the ‘original content’ mark meaning that you’re the owner of the content. 

Content producers can click the “original content declaration” button in the backend when publishing to claim full ownership of the content. In order to do so the articles must be at least 300 characters long. Note that articles without this designation can be easily copied and redistributed without your knowledge. It’s always good to tick the ‘original content’ box! Find requirements for accounts that post mostly visual-based content and can’t read 300 characters on the official WeChat / Weixin website. 

 

Types of sharing content in WeChat

By default, all accounts can reshare articles from other accounts on WeChat. However, this function is not very popular. It doesn’t look aesthetically pleasing or attractive. You can see it below. 

There are two main types of authorization for third-party partners to reprint your content. 

First of all, the authorization can be granted for individual articles or for all content posted on your account (global reprint permission 全局可转载帐号). The second option means that the whitelisted partner will be able to share all our articles at any time.

In both cases, you will have additional options to consider when allowing other accounts to reshare your content. You can: 

  • Require a partner account to display a link to the original official account: You can require always have a link to the original article visible. This will enable the readers to visit the original article and potentially 
  • Give permission to edit: You can grant the resharing account permission to edit the article; otherwise, the article will be forwarded in its entirety.

Whitelisting

As you can see you can choose different options depending if the relationship with the partner is to be a one-off or a long-term one. 

Secondly, keep in mind that if you don’t require the partner to show the link to the original article you’re losing the chance to redirect the fans to your account. Having a contact card tile with the link to your account or a QR code is a must if your goal is to drive traffic to your account. 

Reprinting – how is it displayed on WeChat?

Sharing WeChat B2B

As you can see in the 3rd option, users will see right away the original source of the article and they can click to follow your account. Your partner on the other hand can add a short note about why they are reposting this article or any other comment or introduction.

New option! 

Just recently, we spotted a new feature in the WeChat backend. This new option, ‘quick repost’, means all accounts can repost your new article. This option comes with some limitations but it’s a good way to get your content spread. It gives you less control on who can share the article but on the other hand, accounts won’t be able to remove the source or modify it. 

According to WeChat:

  1. When quick repost is on, the source will always be displayed when this article is reposted, and cannot be modified.
  2. Quick repost does not affect the repost authorization of whitelisted accounts. The format is as follows.

Interesting thing:

  • Reprinted articles cannot contain internal WeChat links. 

quick repost wechat

Collaboration and mutual distribution

WeChat’s official accounts can work with other accounts in a variety of ways to spread their content among a chosen target audience. This can be done either by providing a ready-to-use article to partners that will be shared via a whitelisting process. You can also opt to create a new, original article.

It is critical that sponsored content maximizes efforts and truly directs readers from the partner account to the original content on your account. For example, a QR code or contact card at the end of the article will help users to reach the original source.

Similarly, if your brand has several official accounts, the most effective way to cross-promote would be to mutually whitelist each other and regularly reshare key content across. 

 

Collaborations with KOLs in WeChat

Collaboration with KOLs (key opinion leaders), your industry experts, or hot accounts from your industry can be very beneficial. After that, publication brands can work with KOLs to direct traffic from these accounts to your account.

 

Brands that cannot advertise on WeChat

Accounts belonging to restricted industries can also greatly benefit from whitelisting as a key method of promotion on WeChat. Since there are stringent regulations for certain sectors it’s often impossible for these brands to advertise on WeChat.  

But brands in these sectors can only grow organically on WeChat and actually thrive. This is where a carefully planned collaboration strategy helps. Because of that collaborations can help reach new audiences, and with whitelisting facilities, organic content from these brands can get better visibility.

⛔️ Learn who can’t absolutely advertise on WeChat. Does your brand fall within one of these categories?

 

Case study on magazine collaboration

Let’s observe the advantages of collaboration with one of our clients. 

Client: AkzoNobel International Marine Coatings

Industry: B2B Marine & Protective Coatings for the shipping industry

Target Audience: Major shipping companies

Objectives: build brand awareness and brand equity

Solution: Collaborate with expert magazines from the industry to publish content from the brand on their WeChat account.

Results: Magazine articles surpassed by 80% and 125% the brand’s best-performing owned article of the whole year among the relevant target audience

Whitelisting Sharing WeChat B2B case study

These PR-style collaborations also serve as backlinks for WeChat SEO, boosting the brand’s ranking in the WeChat search results. These collaborations produce results both in the short term (by providing brand visibility to magazine followers). In addition, in the long term, it improves the WeChat search index ranking.

🚢You can see the full case study here: Case Study: AkzoNobel (B2B Management)

 

Conclusion

Collaborations, be they with KOLs or partner brands, are crucial to expanding customer bases by reaching new audiences. In conclusion with whitelisting, you can reach high-quality followers with organic content. This is especially helpful for brands that cannot advertise on WeChat and solely rely on organic content to reach their potential customers.

If you want to know more about collaborations and content sharing on WeChat, please contact our team. We use our knowledge and expertise to help businesses build meaningful partnerships and develop their networks among Chinese customers. For additional information, please contact us at contact@thewechatagency.com.

You may also like

How to Make a Great First Impression on WeChat with an Official Account?

November 4, 2022

WeChat’s active users are steadily increasing, and it has over 1.29 billion monthly users. Today, WeChat is one of the leading social networks worldwide, ranking fifth in terms of active users. As literally, everyone in China is on WeChat so are the brands using the official account function to connect with their fans, business partners, and potential prospects. On average, most of the users followed between 10 and 20 WeChat official accounts. So, it is very crucial for businesses to stand out in order to attract potential customers, and it is not easy.

Here are a few things you can do to make the best first impression on WeChat as the brand’s official WeChat account

How do WeChat users discover and start following official accounts?

How do users come across a WeChat account? There are different ways one might come across a brand’s official WeChat account. People might find official accounts thanks to QR codes which are ubiquitous in China and can be placed on: 

  • Marketing materials,
  • Web sites,
  • Newsletters,
  • Brochures,
  • Business cards. 

The target audience that is using the WeChat app can reach the Official accounts through:

Other methods of fan acquisition

There are even other ways a user can reach an official account inside the WeChat app. However, WeChat users may also be reached through paid promotions, collaborations with KOLs, and other partners. KOL marketing is huge and can benefit businesses by creating awareness. If you think that KOL/influencer marketing is only for lifestyle brands, you might want to rethink your approach. Since WeChat brand marketing is all about official accounts, you can also collaborate with bigger accounts to promote your brand. You can subscribe to our newsletter to receive information about new posts or follow our official WeChat account at KRDS-Agency.

How to make the best first impression on WeChat?

When the audience lands on the account, they first see the main page. It is the flagship of a brand presence on WeChat and it creates the first impression on the audience about the style and the message of the brand. A brand’s official account can be an equivalent of an official website. 

Firstly, the main page showcases the brand logo, description, and menu, and has the latest articles published. It is very important to keep in mind that the information is accurate and stays aligned with the brand. Secondly, you should make sure it is presented in a clear and user-friendly way.

Moreover, there is a welcome message. When a user starts following an official account, a welcome message will be prompted automatically. Typically, the welcome message contains information about the company, the current campaign, a link to the mini-program, and more.

Along with the welcome message, you can see a menu at the bottom. A proper and well-maintained menu is critical as it is one of the most frequently clicked items on the entire WeChat account.

Many users want to get the information right away that they are looking for. It is the first place people reach out and navigate through the account. Therefore, menu tabs should be embedded within WeChat or link to a website hosted on the Chinese server. You can also mirror the menu from the official website.

 

User’s journey through the WeChat official account

Stage 1: First impressions

Regardless of how users found your account, they will land on your main WeChat page and will make a decision if they want to follow your account. They will see the account name, brand logo, description, your company name as on the business license. They will also see how many of their friends are also following your account. Still, even before following you, they can see the latest articles (make sure the thumbnails look nice and eye-catching), interact with the menu tabs and see if you have a dedicated video Channels account.

🎥 What are WeChat Channels and how you can incorporate them in your WeChat planning?

Stage 2: Why should I follow?

When someone first follows an account, they immediately come across the automatic welcome message. In the welcome message, clearly and simply inform what kind of content they can expect from the account. For example, it’s a good idea to include a brief introduction to your company, quick links to your offerings, and contact methods. 

WeChat Welcome message

Stage 3: Did I find what I was looking for?

There is a WeChat menu to help with this. The WeChat menu is an extremely important part of the official account. It is actually quite often overlooked or not updated regularly. For instance even inactive accounts, still see considerable traffic each month just to their menu tabs. 

ℹ️ Learn more about the menu

ℹ️ How to optimize your WeChat menu?

WeChat Menu

Stage 4: Auto-replies

It happens that users don’t find the information they were looking for in the menu. Sometimes they simply prefer a one-on-one and direct conversation. In order to facilitate your customer service work, you can set up automatic replies prompted by the most frequently asked questions and relevant keywords. In other words, your followers don’t need to wait and get an instant reply.

Conclusion

WeChat is a huge deal if you want to attract an audience. The audience can judge a business through the WeChat official account. So, it is very important to understand how to maintain the account in a better way to attract and make the audience follow the WeChat official account.

If you wish to know more about WeChat marketing and content creation or other marketing techniques in China, please contact our team. We use our knowledge and expertise to help businesses build meaningful partnerships and develop their networks among Chinese customers. For additional information, please contact us at contact@thewechatagency.com.

You may also like

Why should brands use CRM Integrations on WeChat?

October 27, 2022

CRM or even sCRM is not something completely new. However, when store foot traffic dropped dramatically when the pandemic first appeared in China, brands were no longer able to rely solely on their offline sales. This pushed brands to step up their game and drastically improve their presence online. We can say that even though Chinese audiences were no strangers to private traffic before, COVID-19 really boosted this phenomenon. Clienteling, especially with the help of WeCom (previously WeChat Work), became one of the biggest trends in Chinese retail but B2B can leverage it just as well. 

Learning and understanding consumer data, user journeys, and content consumption patterns are very important for a successful marketing strategy. This is where customer relationship management (CRM) plays an important role. CRM can help connect brands with their customers. With more users becoming selective about what they read and view, it is crucial for brands to have a solid CRM strategy.

There are two types of CRM, 

  • The traditional CRM 
  • The social CRM or sCRM

Traditional CRM includes mails, emails, phone calls, etc whereas sCRM is customer relationship management through social media platforms like WeChat in China.

To learn more about WeChat CRM, as well as how to begin using WeChat for marketing, continue reading.

 

Advantages of CRM

Before going deep into the world of WeChat CRM, let’s see the advantages of using CRM in the first place. How it actually adds value to your business:

  • CRM systems enhance better customer service
  • Helps to identify new potential customers
  • Helps to scale up the business
  • Simplifies marketing and sales process
  • Improves the customer loyalty
  • Provides detailed analysis of customers
  • Helps to observe the most resonating topics and adjust content strategy accordingly

CRM in China is different from Western CRM. So, it’s a great option to choose WeChat CRM for businesses that are targeting Chinese customers. WeChat is more than just a content-pushing platform. Brands can really improve their interaction with their followers – clients or potential leads – thanks to a deeper understanding of their preferences and behaviors.  

WeChat sCRM

WeChat CRM is a powerful way for brands to connect with Chinese consumers, but it can be difficult to get started. CRM platforms give customers a user experience that goes beyond an impersonal buyer-merchant relationship. This leads to better conversion rates and more potential customers. 

WeChat generates data whenever a user interacts with a brand. The data gives a picture of a customer’s platform behavior because it includes information on the content checked and interacted with. The data also provides useful information on how a customer interacts with a brand on WeChat. However, as every marketing manager working on WeChat and checking the backend is aware, the data offered by WeChat is very limited. 

  • We can only see the follower’s avatar and display name (not a WeChat ID)
  • We only get overview data like age, gender, location, system
  • There is no way that we can connect this information by using only WeChat’s built-in functions

It’s possible to create tags and segregate followers manually however it’s a very laborious task. Based on that we can also do a very simplistic targeting when we publish a new article but only limited to country, gender, or our own previously created groups.

WeChat Segmentation

Upgrade your WeChat presence

It’s a very different situation if we connect a sCRM API with our WeChat account. A brand can more effectively engage customers on WeChat thanks to the data produced by the customer’s WeChat activity. Through the use of sCRM platforms, businesses can create campaigns and strategies that are more specifically aimed at high-value leads. In the end, this increases conversion rates and results in satisfying user experiences.

🇨🇳Before proceeding with any sCRM integrations on WeChat, make sure to be aware of the latest China’s latest Personal Information Law.

 

How to integrate CRM into WeChat

Integrations in WeChat are not the same for all brands. Brands have to understand their business needs to pick the best tool that works for them. These will not be the same for B2C or B2B brands. While lifestyle brands will focus more on selling through WeChat, B2B brands are more likely to leverage WeChat CRM to generate and collect leads. E.g. brands that have offline shops and offer WeChat payments to their clients will be able to connect the store data to their WeChat. 

💼10 ways for a B2B brand to generate leads on WeChat

Target audience plays a huge role in determining the best integration tool based on their demographics, technology usage, and more. By knowing your audience, brands will be able to make better-informed decisions about their integrations. 

It’s worth mentioning that only service accounts can use API and 3rd party tools to do segmentation.

Salesforce and WeChat

Many foreign companies entering the Chinese market already had rich databases on Salesforce.

Now, they can also link it with WeChat as it’s optimized for China. Salesforce allows tracking not only article interactions but also menu clicks, mini-programs logs, and more. There are some challenges to connecting both but it can be very rewarding and optimize user experience for your followers in the long run.

For example, Salesforce has some more advanced functions than Hubspot.

Other integration tools for WeChat

Here are some of the other WeChat integration tools available on the market with locally-developed solutions:

Youzan 

Youzan offers a simple data analytics system and a user-friendly WeChat library for managing shop operations. With almost 100 different tools to improve the user experience, this platform was specifically designed for WeChat. For businesses looking to sell products, Youzan is a good option.

Key features: 

  • Order management system for WeChat shops
  • Able to connect to Weibo
  • Simple WeChat backend operation
  • Schedule posting time
  • Auto-reply feature for  web page articles

 

Drip 

Drip has seamless integration with Wechat and a user-friendly backend. You can easily integrate WeChat accounts with Drip for customer management, posting articles, managing QR codes, and other basic functions.

Key features:

  • Personalized campaigns
  • Basic WeChat backend functions
  • HTML5 slides
  • API is flexible
  • Receive customer messages directly on WeChat

 

Parllay 

Parllay manages clients with thorough profiles, and provides client analysis, precise group messaging, and multiple enterprise APIs. It’s a platform that focuses on big data and is an expert at spotting significant data trends. It has numerous e-commerce integrations like QR-based checkout and payments.

Key features:

  • Tracks WeChat user behavior effectively
  •  WeChat QR code tracking
  • Multi-channel engagement
  • User tag automation
  • Predictive segmentation

Conclusion:

CRM can be a little daunting and finding the best solution is hard as there is no one size fits all. It is very important to understand your brand needs and pain points to choose the best one out there. Social CRMs are popular now and WeChat CRM is very crucial for any business that is entering the Chinese market. It helps to manage WeChat contacts and marketing activities effectively. Your brand can experience higher conversion rates and be in a position to always stay ahead of the competition by fully understanding WeChat sCRM.  

If you want to add a CRM integration to your WeChat account or wish to know about other marketing techniques in China, please contact our team. We use our knowledge and expertise to help businesses build meaningful partnerships and develop their networks among Chinese customers. For additional information, please contact us at contact@thewechatagency.com.

You may also like

Chinese Advertising Regulations and Those Who Can’t Advertise on WeChat

October 17, 2022

China, like the majority of nations, has enacted laws governing advertisements to safeguard the health and safety of consumers. The Republic of China’s Advertisement Law stipulates general rules that all advertisers must abide by. 

There are also more stringent regulations for certain sectors, such as the tobacco, alcohol, and healthcare industries. However, as non-traditional media platforms like WeChat have grown in popularity, the nation has tightened its regulations on advertising. 

 

Get started with WeChat advertising

WeChat is one of the most used social media platforms in China. That’s why is very attractive to brands looking to market their products in China. Marketing using WeChat can reach a huge number of target audiences. 

And here comes the WeChat advertising. WeChat advertising enables companies to display promotional messages through:

Additionally, WeChat advertising is a great tool for brands to enhance and maximize the number of WeChat Official Account followers, it helps companies to drive their traffic and generate conversions into sales.

 

Industries banned or restricted in WeChat

The Chinese government in general has many laws and bans that overlook advertisements, including ads on social media platforms like WeChat. Here are some of the industries banned by the Chinese government for advertising.

  •  Pharmaceutical/drugs;
  •  Obscenity;
  •  Pornography;
  •  Gambling;
  •  Superstitions;
  •  Terror;
  •  Violence.

In addition, regulated industries for advertisements in China are:

  • Alcohol
  • Tobacco
  • Health and Medical
  • Investments
  • Real estate 
  • Education
  • Legal Services
  • Airlines
  • Financial Services

However the list is very dynamic, and WeChat always has the final say on whether your company is eligible or not to run ads on the platform.

On the other hand, note that for overseas entities WeChat requires a separate application for a WeChat advertising account and the scope of ads is strictly related to your company’s registered business. It can get quite tricky, right?

However, if your company falls within any of the above categories not all is lost. You still have plenty of indirect and legal solutions to promote your content on WeChat. For instance, you can focus on WeChat SEO and optimizing your keywords to whitelisting. Subscribe to our newsletter for more news on this topic.

Advertising regulations on WeChat

The key elements of the advertising law as they apply to WeChat are outlined below. Firstly, qhen attempting to create effective advertisements, WeChat also has its own terms that are frequently updated:

  • Avoid superlative adjectives like best, highest, greatest, etc when talking about any product or service
  • Do not place a brand, product, or service on a scale like 5-star rating or international/national ratings
  • Kindly avoid using words such as top quality, excellent, cutting edge, or premium when advertising a product/service in WeChat
  • Do not use words with “one” like “one of the top”, “one of the best” or “one of a kind” etc to describe anything in WeChat advertisements
  • Please avoid any mentions of scarcity in an ad like very rare, unique, one few left, etc.
  • Do not mention anything claiming to be “national leader” or of “international quality” or words similar to this
  • Do not use any national flag, emblem, or anthem of any country in WeChat ads
  • You can only use RMB for settlements and foreign currencies are not allowed
  • The content of the advertisements must be practical and should not be exaggerated
  • Should not talk about transportation, educational, commercial, or cultural facilities under planning or under construction
  • All the images used in the advertisement should be realistic
  • For the ads related to bank loans and other bank services, complete details of the bank must be provided
  • WeChat ads should not have language that sounds discriminatory

Secondly, there are more requirements for advertising:

  • When publishing ads about limited sales, the exact dates and duration must be provided in the advertisement
  • Do not provide statistical information in WeChat ads until a proper evidence source link is given
  • Avoid ads with unlicensed tie-ups with major events happening in the country like Winter Olympics, Olympic Games, etc.
  • Should not use language that can possibly manipulate the consumers
  • Do not use Click-for-gift tactics in WeChat ads. Any gifts offered must include all the details like name, value, quantity, and any timeline for the event
  • Never use words referring to a special title like superstar, leader, or synonyms

In addition, WeChat accounts registered with overseas business licenses must apply separately for WeChat advertising accounts.

In conclusion, advertisement regulations are a great way to protect consumers. Similarly, China, like any other country, wants to protect consumer safety and health. But the restrictions are stricter than in most countries, and it’s common for all social media platforms, including WeChat.

On the other hand, WeChat has its own restrictions too, which makes it even harder to advertise using WeChat ads. In addition, specific wording requirements might make your ad not pass the verification by Tencent. 

If you are a business that’s looking to advertise on WeChat, it is very important to understand the rules and regulations on the government and platform levels and above all abide to the requirements to not have your WeChat official account suspended or deleted.

At The WeChat Agency, we use our knowledge and expertise to help businesses build content in accordance with the advertising regulations in China and WeChat. We help create meaningful partnerships and networks among Chinese customers. For additional information, please contact us at contact@thewechatagency.com. Feel free to subscribe to our monthly newsletter too. 

You may also like

Take a look at the China updates

September 21, 2022

The first-place ranking companies in global app revenue are Chinese

Why it matters: With their popular video games and the globally successful TikTok app, Tencent and ByteDance have dominated the international mobile markets for years. The two majors have made significant investments outside of China recently, introducing new services and acquiring studios.

Tencent earned approximately $3.3 billion in the first half of 2022, making it the top-grossing publisher in both the game and non-game categories. Tencent generated over $2.6 billion during the same time period, making it the most lucrative gaming app publisher. Tencent was also responsible for 10% of the total revenue from the top game publishers.

In the first half of 2022, ByteDance’s TikTok remained the top-selling and most-downloaded non-game app worldwide, supporting the company’s revenue growth. TikTok and Douyin brought in more than $306 million in August from the international Apple App Store and Google Play, helping them to take the top spot in the list of global mobile non-game revenues. This amount was 1.8 times higher than it was during the same time period in 2017.

Link:https://sensortower.com/blog/top-one-percent-downloads-1h-2022

 

Sheep A Sheep: A new elimination game on WeChat takes China by storm

A new match-three game called “Sheep A Sheep,” which is playable on WeChat’s mini program, has recently become a huge online sensation across the country. Only 0.1% of players can complete every level, according to the game’s introduction. This has sparked a competitive spirit in many other young users, contributing to the current Internet fever.  

The game also offers players a taste of customization by letting those who transform into sheep change their skin covers following a successful match, and its comic-like art design combined with earworm background music has become another draw for China’s Gen Z users.

By classifying players according to the provinces they are from, the game fosters a strong sense of belonging and encourages players to succeed and promote their provinces.

As users are encouraged to promote the game on social media in exchange for desired tools to facilitate their play, which has expanded its digital reach, game tools are also another source of traffic. Sheep A Sheep’s popularity in China is a sign that there is a demand for content that is “Hard Fun” (difficult to win).

Link: https://daoinsights.com/news/sheep-a-sheep-a-new-elimination-game-on-wechat-takes-china-by-storm/

 

Je T’aime: ‘French Girl Style’ Wins Hearts In China

Customers are drawn to “French retro looks” because they can achieve “a careless feel and delicate balance between formal and casual,” which soothes a shopper who is exhausted or burned out from lockdowns.

Under the hashtag “the French lookbook,” users on Xiaohongshu have created more than 1.4 million posts that offer styling ideas incorporating these brands. The lack of physical retail channels in China is a defining characteristic of the league of French-style brands (and those with a Parisian spirit).

These brands are desirable because it’s challenging to obtain their products, so it’s advantageous when they give local KOLs clothing to promote.

Link: https://jingdaily.com/french-girl-style-rouje-realisation-par-carel

 

Review of Top AI copywriting platforms in China

The use of AI copywriting tools is expanding, and China is experiencing a similar trend.

In a matter of seconds, platforms like Xiaofamao, Giiso, GetAI, and others can assist in writing more compelling content.

Link: https://mp.weixin.qq.com/s/Y0qB5qJdopNAEbeASdza6A

 

Hong Kong superstar Andy Lau’s online concert on Douyin sets record 350 million viewers on a wave of Canto-pop nostalgia

On Saturday night, Douyin, the Chinese version of TikTok, streamed the two-hour concert live. It attracted about 100 million viewers in the first half-hour and then hundreds of millions more before it was over.

His performance sparked lively debate on Chinese social media sites, where several posts waxed romantic about the heyday of Canto-pop. On the microblogging platform Weibo, discussions about the event such as “Andy Lau online concert” quickly became trending topics after it began at 8 p.m. on Saturday. As more Douyin users watched the concert’s replay, the number of viewers of Lau’s most recent performance increased by 60 million to 410 million as of Sunday afternoon.

Major Chinese-language singers are increasingly using such online events to stay in touch with their mainland fans as lockdowns and other Covid-19 control measures are still being implemented nationwide.

https://www.scmp.com/tech/tech-trends/article/3191303/hong-kong-superstar-andy-laus-online-concert-douyin-sets-record

 

China’s budget-focused Pinduoduo launches Shein-style app to woo US consumers with cheap fast fashion

A Shein-style app has been released by Shanghai-based e-commerce company Pinduoduo to entice US customers with its offerings after shocking investors this week with strong second-quarter performance. According to Chinese media outlet LatePost, Pinduoduo is the owner of the Temu app. With a slowing domestic economy, the low-cost e-commerce company is looking to expand internationally. The app puts it in direct competition with fast-fashion platform Shein.

With the help of discounts provided when customers promote products on social media, Pinduoduo, which was founded by billionaire Colin Huang in 2015, has expanded quickly. It is regarded as a platform for more cost-conscious consumers, aiding in its resilience amid decreased spending in China, where consumer confidence has been shaken by rising unemployment and gloomy economic forecasts.

Link: https://www.scmp.com/tech/tech-trends/article/3191092/chinas-budget-focused-pinduoduo-launches-shein-style-app-woo-us

You may also like

Tips for Reusing Your Western Social Media Content for WeChat in the Chinese market

September 2, 2022

China is the largest social media market in the world, but since Western social media like Twitter, Facebook, and YouTube are blocked there, most people are limited to using domestic social media – WeChat The Chinese social media ecosystem is distinctive because of this ban of other popular social networks.

WeChat is one of the most popular social media applications. It has grown to become the world’s (not just China’s) biggest super-app, with more than 1.25 billion average monthly active users. 

One of the most interesting features for brands is official accounts. There are over 25 million official accounts on WeChat and all brands are fiercely fighting for users’ attention. How to make sure you do it the right way? Even if your content is performing really well it doesn’t necessarily mean that would be the case on WeChat. Content consumption, preferences of the Chinese audience, and format requirements vary from those on Facebook or TikTok. Reposting your Western content directly on WeChat won’t bring you a lot of fans. 

 

Western Social Media vs WeChat Content 

WeChat is an excellent tool for entering the Chinese market. It is frequently compared to Facebook or WhatsApp because its initial, and still the most important function, is instant messaging. However, despite these comparisons, the content that brands share on their official accounts is completely different. 

If your WeChat strategy was to reshare content from your Western social media platforms, that’s not an easy road. WeChat’s content formats differ significantly from those of Western social media apps. 

WeChat articles are lengthy posts that resemble newsletters or even blog articles more than anything else. Whereas Western social media are usually short, visually speaking content. Simply reposting content from Facebook and Instagram with a brief caption is not the best strategy because readers will be unsatisfied and won’t return if the situation occurs again. 

However, it’s not impossible to make Western content work for WeChat. If you have a library of content already created for your Western social media or official website, we can help you to find the best way to repurpose and localize it to WeChat requirements and your target audience preferences.  

 

Tips to repurpose Western social media content for WeChat 

Blogs:

  • Good news! You can simply reuse your blog articles as WeChat posts.
  • Localize the content for the audience by translating the blog posts into the market language.
  • Focus on the most interesting aspects that will resonate with your audience in China and skip paragraphs that are less relevant. 

Examples of Western social media blogs and updates turned into a WeChat article

Image-based content (Instagram):

You can incorporate the images and lengthen the copy by adding an introduction and more details, giving it at least a few paragraphs.

  • You can take additional photos and include them in the article. 
  • Try to combine several posts and see if you can create a WeChat story out of them. 
  • Prepare a nice layout to be visually appealing to the readers.

 

Video-based content (Stories, YouTube):

  • You can create content around videos by directly embedding them into articles.
  • You can also open WeChat Channels. Reuse both photos and videos with this WeChat feature. Literally, it’s the best WeChat feature for utilizing nearly all your visual and video content. 
  • You can add Chinese subtitles added to your videos or fully localize them. 
WeChat Channels Video

WeChat Channels – WeChat answer to TikTok and other short-video platforms

➡️ Learn more about WeChat Channels and how you can win on this WeChat’s sub-platfrom 

With a good strategy and a pinch of creativity, you can smartly reuse existing content to maximize your efforts and save time. This will work for Facebook, Instagram, LinkedIn, and even YouTube content. We encourage you to prepare a mix of global and original content for the local Chinese market – that is the strategy that works best for WeChat. 

 

Conclusion 

WeChat is the most widely used and well-known social media platform in China, so if you want to expand into the Chinese market, you must start producing content on WeChat. 

At The WeChat Agency, we can help you decide on the content that can be reused from the global marketing assets and also help you create the best original content for China.

If you wish to know more about WeChat content creation and repurposing or other marketing techniques in China, please contact our team. We use our knowledge and expertise to help businesses build meaningful partnerships and develop their networks among Chinese customers. For additional information, please contact us at contact@thewechatagency.com.

You may also like

What’s new happening in China?

August 29, 2022

WeChat Channels and WeCom – Perfect Partners

Utilizing short videos and live streaming can be difficult. WeChat Channels introduce fresh approaches to improve interactions with fans and viewers thanks to WeCom solutions:

  • Buttons for adding the chat to the customer service account
  • Pushing business cards during a live broadcast
  • Employees at WeCom can have up to 50 profiles connected to a single WeChat Channels account.
  • Users can share the stream directly with their moments or groups.

Link: https://mp.weixin.qq.com/s/T0LAvsiVkXRLQ_kSzt-sUA

 

China’s cross-border e-commerce for first-time market entry

The Chinese government has promoted CBeC (cross-border e-commerce) in China over the past ten years by enacting legislative incentives like preferential tax rates and cross-border e-commerce pilot zones.

Cross-border e-commerce has lower regulatory barriers than traditional trade, which requires a significant initial investment, making it a quicker, lower-risk, and more accessible way for foreign brands to begin selling in China.

Link: https://mp.weixin.qq.com/s/0KxWcwmp4piKlS_rLQu4YA

 

ByteDance quietly launches search app Wukong in China, where Google is banned

Owner of the popular short video app TikTok, ByteDance, has quietly introduced a new search engine that guarantees there will be no ads online. ByteDance and Baidu, the dominant search engine in China, are now more directly competing thanks to Wukong, which is currently offered on the Chinese Apple App Store and various Chinese Android app stores.

According to the new app’s advertising, it offers “quality information and search without ads.” It’s possible to read the phrase as a subtle dig at Baidu, which has long drawn flak for its use of paid listings in search results.

Wukong offers a variety of search categories, including news, images, and video, just like other well-known search engines. Additionally, it offers a feature similar to web browsers’ “incognito mode” that does not save search history and lets users bookmark pages.

Link: https://www.digitalinformationworld.com/2022/08/tiktoks-parent-firm-bytedance-quietly.html

ByteDance rival Kuaishou narrows losses, boosts revenue at overseas operations amid gains made in domestic business

After beginning to restructure its international business in March, Kuaishou Technology, owner of the second-largest short video platform in China, narrowed losses at its overseas operations in the three months that ended June 30 while seeing revenue rise by more than 1,000% year over year.

Compared to the 4.4 billion yuan loss experienced during the same period last year, the operating loss at Kuaishou’s overseas operations significantly decreased to 1.6 billion yuan in the second quarter. Revenue increased by 1,328 percent to 103.4 million yuan from 7.2 million yuan a year earlier.

Currently, Kuaishou’s international operations are concentrated in Indonesia with its SnackVideo app and Brazil where it runs the short video app Kwai. In August of last year, the company removed its Zynn short video app from the US after failing to compete with TikTok, which is owned by ByteDance and has more than 1 billion users worldwide.

Link:https://www.scmp.com/tech/big-tech/article/3190023/bytedance-rival-kuaishou-narrows-losses-boosts-revenue-oversea

You may also like

Why Adding the WeChat Mini Program to Your Business Will Make All the Difference?

July 21, 2022

Need to switch between different apps for different services? 

The process can be time-consuming and inconvenient, and you might end up with a number of apps that you rarely use. 

They eat up a lot of storage too. 🙄

Additionally, having multiple apps can be challenging for businesses as it requires additional resources and expenses. This has led to “Mini-Programs”. 

Global corporations are now creating their own mini-programs because it benefits both service providers and ends users equally. Tencent, WeChat’s owner and operator, a major Chinese tech company, has also added mini-programs to their applications.

The WeChat Mini-Programs: What Are They?

WeChat mini-programs are “sub-applications” within the WeChat ecosystem. In 2017, Tencent added mini-programs to WeChat. 

As of 2021, over 4.3 million WeChat mini-programs with 410 million daily active users existed. WeChat mini-programs have altered how companies conduct business on the platform. 

WeChat mini-games, lifestyle mini-apps, and e-commerce mini-programs are just some of the various kinds of mini-programs. A few of the popular mini-programs are

  • A restaurant mini program has multiple sections: to order delivery, pick-up, and dine-in along with the full menu and membership program. 

Restaurant mini program

  • A local hospital mini program allows users to check the hospital location, doctors’ availability, book appointment, and process payments.

hospital mini program

  • Housing-app mini program allows users to search for short and long-term leases, chat with apartment owners and explore the city maps to search for places.

housing mini program

 

Accessing WeChat Mini Program

WeChat mini-programs can be accessed in a variety of ways. 

Swiping down on WeChat to access a list of recently used or saved Mini programs is the most popular method. 

Youzan, a WeChat shop platform, reports that this swipe down the interface accounts for 27% of Mini Program traffic. Users can also access WeChat mini-programs via:

  • WeChat Official Account menu
  • Placed inside a WeChat article
  • WeChat’s Discover tab
  • Sharing cards on WeChat groups
  • Mini Program QR Code Scan
  • Search

Interesting Facts About WeChat Mini-Programs

  • 50% of the top WeChat mini-programs also have a native app. Brands can still use a mini-program to draw WeChat users to their app or website even though they already have their own apps.
  • The WeChat mini-programs age ranges are fairly evenly distributed. Therefore, the mini-programs need not be limited to a particular age group and its preferences.
  • Women make up 71% of users of the WeChat E-Commerce Mini program. This is an opportunity for companies in the fashion, cosmetics, beauty, health, and wellness sectors to advertise their goods in WeChat mini-programs.
  • Mainland of China is home to 98.6% of WeChat’s users. The use of this feature can increase sales for businesses that are attempting to market their products.
  • Europe and Russia account for 56.98% of all WeChat mini-program users outside of China. Brands can use WeChat mini-programs to advertise their products in Europe and Russia since it is simpler to obtain permission for one app than for many when using WeChat.

User Participation In Wechat Mini-Programs

WeChat mini-program usage has grown significantly over time. There is an even greater increase in time spent thanks to WeChat mini-games. 67% of WeChat’s mini-program users use them more than four times per day, making them the majority of heavy users. WeChat mini-programs now account for 42% of all orders between 200 and 1,000 RMB, an increase in the percentage of small orders over time. 16.6% of users spend more than 1,000 RMB via mini-programs each month. 

This could be a result of the fact that 7.4% of WeChat mini-program users only make over 10,000 RMB per month. 

Why Should Businesses Use The WeChat Mini-Program?

Users can purchase items within the WeChat app with the aid of mini-programs. Increased conversion rates may result from this. Because of that the app’s key opinion leaders are crucial for utilizing the e-commerce mini-programs. 

It is challenging to turn content into e-commerce because WeChat advertisements aren’t very good at identifying consumers and linking to products in the articles. It was made possible by WeChat by connecting products to eCommerce mini-programs.

In addition to these eCommerce conversions, WeChat mini-programs can be helpful in offline use-cases. For instance, unlocking a shared bike or paying for gas at a gas station.

WeChat Mini-programs will probably still be a crucial component of your marketing ecosystem if you’re aiming to attract higher-end users because they make converting new users easier. Users who try out your offerings through the WeChat Mini program will be much more likely to switch to a native app after that.

In reality, half of the most popular WeChat Mini-programs have a native app as well. This is particularly true in the E-commerce and lifestyle services sectors, where over 80% of the top 100 WeChat mini-programs have a corresponding native application.

Conclusion 

Mini-programs can be very beneficial as social media platforms start to emerge as a business tool. Though WeChat has numerous mini-programs for different purposes, E-commerce mini-programs steal the show as they facilitate better conversion within the app. 

So when it comes to the big question, “Do we need them?”, well, that depends on the requirements of the business.

If you wish to know more about WeChat mini-programs or other marketing techniques in China, please contact our team. We use our knowledge and expertise to help businesses build meaningful partnerships and develop their networks among Chinese customers. For additional information, please contact us at contact@thewechatagency.com.

You may also like

Weekly China Updates

July 12, 2022

JD.com Announces Renewed Strategic Cooperation With Tencent

Tencent will keep providing JD.com with main entry points on its WeChat platform in order to maintain traffic. It also includes collaboration in areas like membership services, marketing and advertising, technology services, and communications.

The deal will carry out business cooperation in the areas of e-commerce portals, cloud technology and cloud services, membership systems, online conferences, enterprise services, smart retail and advertising, supply chain, and other areas. It will also strengthen technical exchanges and cooperation in artificial intelligence and other fields.

JD.com and Tencent are collaborating strategically for the third time at this time. The contract is extended for another three years.

Link: https://pandaily.com/jd-com-announces-renewed-strategic-cooperation-with-tencent/

Navigating Douyin — A Guide For Luxury

The mainland’s TikTok has already solidified its position in the market despite just having launched its e-marketplace in June 2020; it is currently ranked among the top five e-commerce applications with the greatest market shares.

600 million DAUs are on Douyin. The innovative consumer journey that Douyin delivers is what makes it so intriguing since it is completely changing the e-tail landscape. By connecting interest to final transactions, the software completes the cycle.

Link: https://jingdaily.com/douyin-guide-for-luxury/ 

Head & Shoulders Father’s Day Campaign Taps Into Paternal Pathos

Despite the fact that Father’s Day is not a recognised holiday in mainland China, it is nonetheless observed there in accordance with Western custom. On this day, the majority of Chinese advertisements are usually more sentimental than those in the West and focus on father-child connections. That said, it is remarkable how the Head & Shoulders commercial managed to stir up laughter in its viewers while also bringing them to tears.

For this very reason, family marketing is a common motif in Chinese ads. The good or service could be marketed to the whole family as a shared activity that is consumed together.

This video promo is not only directed at men who lose their hair but also at kids of all ages who value their father figures. In reality, sons and daughters wrote the majority of the posts under the Weibo hashtag #Dadsloveistoobald, which received an astounding 10 million views.

Link: https://daoinsights.com/works/head-shoulders-fathers-day-campaign-taps-into-paternal-pathos/ 

Weibo to Launch New Interest-Driven Social App

Several reports claim that Planet, a new interest-based social app, will be released by Weibo. An improved version of Planet Video, which already includes millions of communities covering a variety of themes, is the new app. Importantly, it will primarily serve as a tool for Weibo users to follow famous people and influencers while immersing themselves in groups of people who share their interests.

At the moment, Planet Video is divided into five categories: Home, Discover, Shoot, News, and My. The app immediately demonstrates Weibo’s interest in short video content. The move comes as no surprise given China’s tremendous demand for live streaming and brief video content.

On the other hand, some social circles may view the affiliation with a platform that promotes fan interaction and celebrity culture as disrespectful of the government’s efforts to curtail “excessive fan culture.” As a result, the luxury brands associated with Planet may find themselves in a sticky situation, dealing with criticism and reputational issues.

Link: https://jingdaily.com/weibo-planet-app-celebrities-short-video/

China’s All-Purpose Wechat App Lets Users Register Two Accounts With One Phone Number In Pilot Test

Tencent Holdings’ all-purpose social media platform WeChat is currently pilot testing a feature that enables users to sign up for an additional account using their existing mobile number. This could make it easier for users to balance their use of the app between their personal and professional lives.

According to a report by Chinese media outlet Thepaper.cn, the new capability has been in experimental testing with a small group of users since last year, and it is unclear if or when it will be formally released.

Some welcomed the move as a way to better separate work and life, while others were not impressed. However, some complained that the two accounts cannot work concurrently and they could miss the message on the main account when switching to the other one. 

Link: https://www.scmp.com/tech/big-tech/article/3184348/chinas-all-purpose-wechat-app-lets-users-register-two-accounts-one

WeChat Service Marketing

The service market is an official platform to help find cooperation. At present, millions of companies are looking for small program development, customer service and other high-quality services here.

In the article, the marketing managers of two companies recommended this platform. They said that after they applied to join this platform, they signed a lot of customer resources and got a lot of cooperation service providers who meet the following standards to enter the service market-content service area: 

  • It must be an independent corporate legal person, with fixed office space, and be qualified as a general taxpayer; 
  • Has been registered and operated for more than 1 year; 
  • The business scope should include: Daren, celebrity, self-media and other related businesses, providing market planning and publicity services, providing supply chain or e-commerce agency operations, etc., and engaging in related businesses for more than half a year; 
  • The registered capital is more than 500,000 yuan;

He has experience in providing live broadcasts, short videos, and graphic operations for merchants in the WeChat ecosystem. One of the following conditions is met:

  1. Sign a real and effective live broadcast operation business contract with at least 3 or more mini-program merchants, the live broadcast cooperation relationship can be checked, and the live broadcast comprehensive data performance during the service period is good;
  2. Possess an agency operation business contract based on short videos and pictures and texts signed with more than 3 merchants in the WeChat ecosystem.
  3. If neither of ① and ② is available, it is necessary to prove other materials that can prove the serviceability in the WeChat content service field.

Link: https://developers.weixin.qq.com/doc/oplatform/service_market/provider_guideline/enter_guideline/mcn_enter_guideline.html

You may also like

Case Study: Grand Hyatt (APAC Wedding Planning Campaign)

June 14, 2022

ABOUT GRAND HYATT

Hyatt, an international hospitality firm that maintains and franchises luxury and business hotels, resorts, and vacation homes, has a 5-star premium line of hotels called Grand Hyatt. It operates over 1,100 hotels and all-inclusive resorts across 69 countries on six continents.

Grand Hyatt China Baidu

Grand Hyatt – Baidu Ads

THE SCOPE OF WORK

Grand Hyatt wanted to raise awareness for its new wedding offering and get the target audience to visualize how their special day can be spectacular in order to generate leads.

We created an APAC campaign across 12 markets, 5 languages, 6 social media platforms,+200 Creative posts and 2 dedicated websites with a mobile-first approach and a SalesForce integration:
• One for China (H5 – WeChat Compatible)
• One for the rest of APAC

Grand Hyatt - Wedding Planning Dedicated Website

Grand Hyatt – Wedding Planning Dedicated Website

Grand Hyatt - Wedding China

Grand Hyatt – Static Content Brought to Life With Romantic Animations

Our approach was to give the audience an immersive digital experience by building visibility on social & digital platforms and drive users to a visual-led-content website where they could curate content to design their wedding dream and even apply dedicated filters to their photos.

THE RESULTS & TESTIMONIAL

Dear KRDS Team,
I want to thank all of you for your hard work and dedication to this project and the campaign. It was a long and fruitful process and completely worth it. It was definitely a successful campaign, and the learnings will only help us improve and optimize as we evolve the wedding and events digital campaigns at Hyatt.

AQUIN MATHEW
Social Media – Hyatt Asia Pacific

If you wish to know more about APAC campaigns and various options, please contact our team. We use our knowledge and expertise to help businesses build meaningful partnerships and develop their network among Chinese customers. For additional information, please contact at contact@thewechatagency.com.

You may also like