WeChat Payments for Overseas Companies

WeChat, a social networking platform developed by Chinese internet giant Tencent, is the most popular platform in China, with over 1.2 billion active users. It provides a once-in-a-lifetime opportunity to connect out to the Chinese people. 

While WeChat is the most popular social networking platform in the country, WeChat Pay is the most popular payment platform.  With over 900 million users a month, the payment platform with its convenient payment options have driven China to become the virtually cash-and-card-free economy it is today.

WeChat has recently brought together a number of essential features, including a game platform, a bank, and even a food delivery and thrift shopping gateway. As a result, it has become a must-have tool for foreign businesses looking to expand in the world’s most populous country. WeChat is not just a significant social tool for Chinese users, but it is also at the core of commercial corporate operations in China, making it the best and only opportunity for foreign companies wishing to establish a business in the country.

With 1.21 billion monthly active WeChat users worldwide and a +7 million quarter-over-quarter increase in global monthly active users, there is no doubt that WeChat and WeChat Pay are the most essential platforms for any foreign company looking to establish a presence in China and gain broad access to one of the world’s largest markets.

In order to get started on the process, you’ll first need a WeChat official account. Then, using your WeChat Official Account login information you can set up your WeChat Pay. As with Facebook pages, these are official WeChat brand accounts.

Setting up WeChat Pay is pretty straightforward if you already have a WeChat Official Account. If you don’t, you’ll need to create one. Here are some options on how an overseas business can set up WeChat Pay to conquer the Chinese audience.

1. Establish using Tencent directly

Through Tencent’s WeChat Pay website, businesses can easily set up WeChat Pay. Their Tencent’s bank account will transfer any money you receive immediately to your company’s account.

Setting up your WeChat Pay account directly with Tencent normally takes 2-4 months. Currently, there are limited refund alternatives, and you can only offer one if that day’s inbound transactions are larger than the refund amount. WeChat Pay will collect a 1-2% commission on all transactions.

2. Establish using Tencent-authorized WeChat Pay distributors

With the support of authorised payment agencies, WeChat Pay has worked with brands in different countries to enable them to set up cross-border payments.

Setting up your WeChat Pay through an authorized WeChat partner normally takes 1-2 weeks. Currently, there are flexible refund options; most orders placed within the past month can be refunded. To the WeChat Pay rate/transaction the service provider will add a minor surcharge of 2-3%.

Irrespective of which option you choose to set up your account, there are several documents you must provide:

  • Companies registration certification
  • All directors’ identification documentation
  • Financial license
  • Anti-money laundering agreement
  • Primary business contacts and legal representatives


Therefore, WeChat Pay is an essential medium for seamless selling of products and conducting business with a Chinese audience. It connects global businesses with Chinese consumers, allowing them to pay for transactions with overseas vendors in RMB.

Furthermore, because WeChat Pay can be linked to a WeChat Official Account, you can increase your brand awareness by creating a WeChat Official Account and encouraging your WeChat Pay users to follow and interact with it.

 

How Brands Can Get Started With WeChat CRM

With China becoming a bigger and bigger opportunity for brands by the day, more and more companies gear towards tapping that market, which means bigger competition. Therefore, brands need to deliver experiences that create authentic customer value. They want continuous growth but they forget to utilise the tools that can help them achieve that goal. In order to achieve the best ROI direct engagement and interaction, they need good social CRM.

 💼Why should brands use CRM Integrations on WeChat and how about Salesforce? [UPDATED 2022]

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[UPDATE] WeChat Launches Plan to Stimulate Retail Growth

Chinese social-media and mobile-payment app WeChat is aiming to boost the recovery of the retail industry and has already introduced measures for it.

The firm’s Wechat Retail Growth Plan can help global businesses and brands better understand and use WeChat’s tools and functions for faster resolution of challenges created by COVID-19.

“The plan uses several recent services launched by WeChat, including WeChat Live for businesses – which allows them to interact with customers and generate sales via live streaming – and WeChat Work 3.0, which has become a key platform for remote working during the pandemic, connecting enterprises with customers.”

WeChat’s key services promoted by the growth plan also include a 1 on 1 Consultant, allowing retailers to tap into existing user bases and manage fans. Retailers can also initiate direct conversations with followers. The plan also includes WeChat Pay, which has encouraged cross-border e-commerce, local orders and scan-and-go self-service during the pandemic.

What Is WeChat’s “Time Capsule”?

With hundreds of features already on deck, there’s one which is quite in talks: the Time Capsule. This feature is similar to Snapchat’s main feature of disappearing messages. It allows users to post videos and other rich media on the platform for a period of 24 hours, after which it vanishes.

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WeChat Rolls Out Paywall Feature for Official Accounts

WeChat has been pretty clear on its position as a user-first platform since its inception. Recently, it announced that it’s testing a new feature which allows users to add paywalls to their posts.

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WeChat Clashes With Tik Tok, Starts Testing Short Video Feature

Because of the insane traffic on the platform, Tencent’s WeChat always keeps planning to make its user interface better and up to the latest standards for its users. The development team at Tencent has started testing the short video feature on their platform that will make them a direct competitor to ByteDance’s Tik Tok.

This feature will allow users to post videos to an audience outside of their social circle in order to boost engagement.

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WeChat and Weibo Fight Coronavirus Fake News

It’s a dark time in the world as coronavirus spreads across the globe. Majority of the infections are contained in Mainland China, the place which seems to be the origin of the virus. Amidst all the chaos, there are people who are trying to survive the catastrophe while others are trying to bring more chaos. The internet has been riddled with fake news relating to coronavirus, and it’s becoming increasingly tough to spot it out.

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Difference Between A WeChat Service Account and Subscription Account

While WeChat has been successful in building a giant user base, its platform is still relatively newer and people aren’t used to it. It has a new interface with newer features that take some time to be fully understood, one of them being the types of accounts provided by WeChat.

While registering, companies can choose between a subscription account and a service account. Individuals, however, can only register a subscription account.

Here’s an overview of the differences between Subscription accounts and Service accounts.

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Essential WeChat Statistics for 2020

WeChat’s power and influence over the Chinese market is immense. With 34% of all data traffic in China coming from WeChat and users spending over 66 minutes daily on average on the platform, WeChat certainly is one of the most important apps for businesses in China.

Keeping that in mind, for it to work for your business, you need to know how to crack the platform, and that can’t be done if you don’t know what’s going on on the platform right now.

With the advent of 2020, here are some essential metrics and statistics that will assist you in your road ahead to tap the Chinese market.

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