travel Archives

The Evolution of Xiaohongshu, RED, into a Travel Platform

September 4, 2023

China’s Gen Z has found Xiaohongshu, also known as “RED”, to be a distinctive platform that resonates with them in the rapidly changing world of social media and e-commerce. Xiaohongshu stands out for its clever integration of influencer culture and retail. This is what draws in young customers looking for inspiration and authenticity. RED began as a shopping guide for wealthy mainlanders traveling abroad in 2013, but its development has been characterized by seismic shifts. This article will delve into Xiaohongshu’s evolution from a cross-border shopping platform to a thriving hub for travel inspiration, highlighting its impact on China’s digital landscape and the broader tourism industry.

📕 Little Red Book: Main Functionalities

Xiaohongshu RED Travel Tourism Content

From Shopping Guide to Social Travel Hub

RED embarked on its journey as a shopping guide, providing valuable insights to Chinese travelers visiting international destinations like Hong Kong, Thailand, Japan, and South Korea. Gradually, it embraced a new dimension by acknowledging users’ desires to do more than just window shop. The company capitalized on the growing trend of users wanting to purchase products endorsed by influencers and. celebrities. Then everyday consumers started to share their experiences on the platform. This transition led to the birth of a social e-commerce ecosystem, enabling Xiaohongshu to position itself as a pioneer in this emerging industry.

The platform’s evolution didn’t stop there. Over time, it expanded beyond its initial shopping-focused approach, transforming into a digital haven for travel and lifestyle enthusiasts. The 2020 China Tourism Industry Report revealed that Xiaohongshu had secured its position as the go-to platform for 64% of China’s wanderlust-driven individuals. This staggering popularity catapulted Xiaohongshu beyond conventional online travel agencies, underscoring its potential to redefine the market.

🌏 Reaching Chinese Tourists and Top Online Travel Agencies in 2023

AI-Powered Growth and Expansion

Firstly, Xiaohongshu harnessed the power of artificial intelligence and machine learning to enhance content distribution since 2016. This strategic move proved instrumental in captivating the preferences of young consumers, effectively driving the platform’s popularity. Two years later, the platform expanded its horizons by launching Puzhen Xiangli, a travel agency rooted in Shanghai. This venture showcased the platform’s commitment to becoming a comprehensive travel resource, offering services ranging from travel consulting and hotel management to catering and tourist site operations.

Fast forward to 2023, Xiaohongshu solidified its authority by forging a strategic partnership with Tourism New Zealand. This collaboration, announced during a high-profile event in Shanghai, exemplifies Xiaohongshu’s ability to foster alliances that amplify its impact and influence.

New Zealand Xiaohongshu RED

A Catalyst for New Behavior Patterns

Xiaohongshu’s influence extends beyond commerce and travel, shaping the behavior patterns of its users. Online travel agencies remain pivotal for trip planning and booking. However, Xiaohongshu emerges as a frontrunner during the pre-planning phase, catering to nearly 40% of travelers seeking outbound experiences. Notably, travel content occupies a significant position on the platform, showcasing remarkable growth alongside beauty-related content.

Subsequently, The COVID-19 pandemic catalyzed shifts in travel preferences, favoring short-to-mid-distance trips. In this landscape, Xiaohongshu demonstrated its prowess in driving conversions for lesser-known and budget-friendly travel offerings, reflecting its adaptability and agility.

However, Xiaohongshu is not without its critics. The platform’s embrace of user-generated content transformed picturesque locations into influencer magnets, yet this practice also attracted criticism. Accusations of heavily filtered and stylized content raised questions about authenticity. Notably, during the National Day holiday, influencers’ images on Xiaohongshu faced scrutiny when compared to real-life experiences. It prompted a candid discourse about the platform’s portrayal of destinations.

In conclusion, Xiaohongshu’s evolution from a shopping guide to a diverse platform blending commerce, travel, and social interaction demonstrates its user-focused agility. Through AI, strategic alliances, and embracing changing travel trends, it has firmly established itself in culture and commerce. Xiaohongshu’s enduring legacy lies in its adaptability, innovation, and bridging digital and real-world experiences.

Maximizing WeChat Channels: An In-Depth Look at the Statistics and the Future Plans

February 16, 2023

WeChat, China’s biggest app, grew from just a chatting messanger to a major business platform a long time ago. And Channels, the video sub-platform of WeChat, is becoming one of users’ and businesses’ favorite features.

Channels advanced last year, with more services and content available to both consumers and businesses. Since the start of its internal beta testing on January 21, 2020, it has experienced significant user engagement. The feature, which enables anyone to record, create, and share videos, saw total user time exceed 80% of that of Moments, the latter of which offers mutual contacts with asynchronous photo, video, and audio sharing.

If you’re not very familiar with WeChat Channels yet, explore our introductory post for beginners here – A Beginner’s Guide to WeChat Channels.

Now, let’s analyze the WeChat Channel statistics and growth plan for 2023.

WeChat Channel Statistics

WeChat Channels have powerful tools for businesses to connect with their target audience and drive growth – with the help of innovative content. The total number of views has skyrocketed, with a 200% YoY increase and a 400% YoY increase in video views based on AI recommendations.

The number of daily active creators and video uploads has also surged, with a 100% YoY increase, and significant growth in the number of viral videos and original video views. However, short videos are not all.

Live streaming has also seen tremendous growth, with a 300% increase in users, a 156% increase in viewing time, a 614% increase in content creators, and an 83% increase in broadcast time.

🎥 Learn more about live-streaming on WeChat Channels

WeChat Channels continue to expand its support with new features like live streaming e-commerce, quick sharing, and product windows. This makes more brands eager to leverage a massive userbase to drive their sales and reach their target audience.

The GMV of live-streaming e-commerce on Channels has grown by over 800% since 2021. Moreover, the average transactions now exceed RMB 200.

Top Events in 2023

WeChat Channels have become one of the most popular platforms for users to watch and share short videos.

It’s clear that short videos are a hit among WeChat Channels users. The number of views for short videos in 2022 increased by 237% compared to the previous year, showing just how popular they have become.

When it comes to the most popular short videos, five topics stood out. These were the workplace, cultural history, financial management, eloquence/speech, and trivia. This shows that users are interested in a wide range of topics.

WEChat Channels Stats 2023

For those looking to be entertained, WeChat Channels has a plethora of options. The top five concerts in 2022 included “Yearning” by Li Jian, Cui Jian’s first online concert, the Backstreet Boys’ first-ever online concert, Luo Dayou’s “Childhood” concert, and “You Want a Good Concert.”

Backstreet Boys WeChat Channels

In addition to entertainment, WeChat Channels users are also looking for ways to improve their physical health. The top six fitness keywords searched by users were yoga, bodybuilding, boxing, body, aerobics, and diet meals.

For those looking to explore, WeChat Channels offer a wealth of travel content. For example, the top 10 most popular destinations in WeChat Channels included:

Yellow River Xiaolangdi Reservoir,
Huashan Long Sky Boardwalk,
Tiananmen,
Leshan Giant Buddha,
Yellow River Hukou Waterfall,
Tianmen Mountain in Zhangjiajie,
Forbidden City,
Gulangyu Island in Xiamen,
Macao Green Mao Port,
Former Residence of Chairman Mao in Shaoshan.

WeChat Channels’ Growth Plan

In the fast-paced digital world, it’s essential for businesses to keep up with the latest trends and technologies to reach their target audience. WeChat Channels is one such platform that provides a unique opportunity for businesses to reach a vast audience through its innovative features and rich content ecosystem. According to WeChat Weixin Pro Class 2023 (our coverage of the 2022 edition available here), Tencent plans to invest more into Channels in the coming years.

Short Video

The short video feature on WeChat Channels has seen significant growth in the past year. As a result, with more and more creators joining the platform, the content ecosystem has become more diverse and prosperous.

Moreover, the time spent by WeChat Channels users has also increased and is now approaching that of WeChat Moments. The video views based on recommendation algorithms have increased by over 400% YoY, making it a great opportunity for businesses to reach a vast audience.

To provide comprehensive author services, WeChat Channels has upgraded its creator traffic and honor incentives, with new product capabilities such as online content heating, video product sharing, and video monetization tasks.

These tools will provide creators with more monetization options and help them grow and get better returns on WeChat Channels.

In 2022, the number of daily active creators and video uploads increased by more than 100% YoY, original content played increased by 350% YoY, and the number of creators with 10,000+ fans increased by 308%.

🗺 Learn how to optimize your WeChat Channels posting with our quick guide

Live Streaming

WeChat Channels’ live broadcasts have become an integral part of users’ social lives, covering a range of content from hot events to daily information communication and celebrity speeches. Above all, it provides a platform for individuals to start broadcasting and showing themselves, encouraging diverse content production.

The platform provides a rich live broadcasting ecosystem:

the viewing scale increasing by 300%,
the viewing time by 156%,
and high-quality launch time by 614%.

WeChat Channels has always encouraged the production of diversified and high-quality content. In order words, providing a platform for “every individual to pick up his mobile phone and start broadcasting.”

As a result, this led to a significant increase of 101% in 2022 and total anchor revenue growth by 447%.

To sum up, live streaming will invest 5 billion in traffic incentives and more rich and perfect realization tools and incentive policies to help every individual have a good start, growth, and income.

E-commerce Live Streaming

Live Streaming Channels

The commercial potential of WeChat Channels live broadcast has continued to grow. With sales increasing by more than 8 times YoY and the platform’s public purchase conversion rate by more than 100%.

The top three categories of consumption are clothing, food, and beauty. Finally, it’s worth noting that the purchasing power on WeChat Channels is split between 20% male and 80% female users. This information is useful for businesses and content creators looking to target specific demographics with their products and services.

The launch of WeChat Channels stores provides businesses with convenient and efficient business tools, with over 90% of sales coming from the WeChat Channels store. The platform has connected over 1,000 service providers, contributing over 30% to Channels’ sales.

Firstly to better support brand merchants, WeChat Channels will soon release an incentive plan for merchants. Secondly, Tencent will provide more opportunities, including traffic, brand identity, and other services. For instance, the platform will also continue to increase its support for service providers and focus on investment. For example, in areas of identity authentication, traffic incentives, and operational tools.

Conclusion

WeChat Channels have come a long way, with improvements in short video, live broadcasting, and e-commerce. Above all, with the continued development of the ecosystem and the implementation of incentive policies, WeChat Channels will continue to attract more users and creators, providing a platform for rich and diverse content.

If you want to know more about WeChat channels and help create a content strategy for WeChat, contact our team. We use our knowledge and expertise to help businesses build meaningful partnerships and develop their networks among Chinese customers. For additional information, please contact us at contact@thewechatagency.com.

WeChat for Travel Sector

October 12, 2021

Everyone who has ventured into Chinese marketing knows that WeChat, the mobile app and social media platform with over one billion monthly active users, is the place to be.

WeChat has spent the last decade trying to make its users’ lives easier. In China, it has become a “one-stop” store for social and transactional events.

Businesses can promote themselves on WeChat by requesting an Official Account or partnering with other parties. You can generate content on the WeChat service account and directly communicate with and sell to your followers and consumers if you have an Official Account. Its vast features have shown to be advantageous to many business sectors.

How does WeChat benefit the Travel sector?

When it comes to travel, China continues to be the world’s largest outbound and inbound tourism market. In the past years, the number of domestic trips in China surpassed six billion, suggesting a ten-fold increase in comparison to ten years ago.

Travel agencies and hotels must discover innovative ways to give a holistic brand experience to their customers as the new generation of Asian travellers becomes more tech-savvy and knowledgeable.

WeChat & WeChat ads provide the global tourism sector with a real potential to communicate with locals without needing to physically be present in the country.

Some of the WeChat tools that can be leveraged by the travel industry are:

Check-In Service

China Southern Airlines has launched a WeChat mobile check-in service that allows passengers to skip the airport check-in wait. Once customers follow the airline on WeChat, they will be greeted with a message and instructions. Passengers must respond to the notification after which they will receive an electronic boarding card that can be printed at the airport’s self-service check-in facilities.

Price Comparator Function

On their WeChat account, Shangri-La Hotels is presently offering a price comparison function to help consumers get the best value for their vacation. Customers must choose a destination, a hotel, check-in and check-out dates, as well as the number of guests/rooms. The hotel price comparison search engine will then offer you the best rates for the hotel you’ve chosen instantly.

Smart Hotel Room

To improve WeChat customer service and introduce the concept of the Internet of things, Wechat launched this tool. This innovative technology transforms the WeChat app into a remote that allows visitors to manage all aspects of their room, including lighting, thermostats, and curtains, as well as lock and unlock doors. Customers must download the most recent version of the WeChat app, scan a room-specific QR code from the hotel room, and follow the particular instructions to use this service.

Other available tools include Online Booking Service, Loyalty Programs, Location-Based Service (LBS), Flash Sales, etc.

CONCLUSION

As China develops, the number of Chinese tourists continues to rise. With rising market demand and more inventive business models and development spots, China’s tourism sector appears to have adapted to the current condition of frequent epidemic prevention and control.

With the help of different tourism fairs and expos, China’s cultural tourism business is recovering, providing more chances and benefits to the global tourism industry. As a result, WeChat is the ideal medium for foreign tourism organisations trying to reach Chinese tourists.