WeChat: Your Ultimate Travel Planning Tool

WeChat, widely known as China’s all-in-one super app, has revolutionized the way people communicate, socialize, and conduct financial transactions, but now we’ve got yet another sector coming into the ring.

While it was not initially designed as a travel planning tool, recent developments within the platform indicate a growing appetite to venture into the market share traditionally dominated by Online Travel Agencies (OTAs). This shift is particularly notable, given the whirlwind of changes the travel industry has gone through in recent years. After three long years of restricted international travel due to the global pandemic, the world is witnessing a resurgence in wanderlust. As a result, there has been a noticeable surge in travel-related content on WeChat. Users are sharing their travel experiences, tips, and recommendations, transforming the platform into a hub for travel enthusiasts.

Moreover, recent statistics reveal that a substantial portion of the Chinese population is eager to resume their international travel plans. According to a survey published by Dragon Trail Research, an astounding 60% of Chinese individuals have expressed their intentions to travel abroad this year. This renewed enthusiasm for international tourism presents a unique opportunity for WeChat to leverage its existing user base and expand its influence in the industry.

In this article, we will delve into the emerging travel-related features on WeChat and analyze how they position the platform to potentially challenge the dominance of traditional OTAs. We will also explore the implications of WeChat’s growing travel focus, both for its user base and the wider travel industry, as we navigate the new landscape of post-pandemic tourism.

WeChat as a one-stop platform to organize a trip

Mini-programs are the core of any planning tools on WeChat. Chinese Travel Consumption Trends White Paper 2023, released by Tencent Marketing Insight and Tongcheng Research Institute highlight the value and popularity of WeChat mini-programs for Chinese travelers. According to the findings, 61% of respondents said they use WeChat mini-programs to purchase travel products and services while on trips. Additionally, 34% stated that they utilize mini-programs for accommodation, transportation, attraction tickets, activities, and/or F&B, while 24% each use the mini-programs of travel platforms and OTAs.

Brands can leverage mini-programs in many ways. For example by embedding a link within the articles, pin to their official account WeChat menus, and much more.

WeChat mini-programs are simply convenient and don’t require downloading additional apps. On top of that, since they are vetted by Tencent they are also perceived as more reliable.

Mini Programs Travel WeChat

👀 Discover more about WeChat Mini-Programs

WeChat Search is another amazing tool in the WeChat’s arsenal. Users can search for virtually any kind of information from quick results for the weather forecast at their destination to suggested flight routes or accommodations.  In the Search results, users can also browse through official WeChat accounts, video content, mini-programs, and more. Filtering option help them to find relevant information quickly.

One particularly eye-catching feature that can be leveraged by brands is ‘search takeover’ where brands can customize their result card and include buttons driving to different functions like booking.

WeChat Search Travel

🔍 A Quick Guide To WeChat Search

Travel Content on Official Accounts

WeChat Official Accounts, let’s not forget content published on official accounts. They remain the most important source of information and updates for Chinese travelers. That’s why it’s so important to keep them up to date. Menu, which is a close equivalent of a website, should be updated and make it easy to navigate for FAQ. Chinese customers will appreciate responsive customer service and auto-replies.

Articles can serve as a great source of inspiration. Taking into account that 17% of Chinese travelers admit that they use WeChat to plan outbound trips, there is a big chance that they might come across the content that spark their wanderlust within the platform. This rising interest in globetrotting content is already visible. According to Q1 2023 WeChat Rankings Report, average views per post on WeChat rose by 41% for airlines. Similarly, 30% for cruise trips, 42% for attractions, and 15% for hotels.

WeChat Articles Travel Tourists

✈️Reaching Chinese Tourists: Online Travel Agencies and Social Media Platforms [2023]

Last but not least, WeChat Channels can be used to find new inspirations. Viewers can discover hot spots in cities and unknown places worth a visit. With similar to Douyin’s algorithm-based feed, Channels are the must-have hub for visual video content on WeChat. Global and local attractions are already using built-in live-steaming features. Users can also browse content based on their location in order to find new hidden gems. They can also create their own content and raise awareness and promote places through UGC (user-generated content).

WeChat Channels Travel Tourists

🎥 WeChat Channels – How to Post for Success?

Conclusions

WeChat recently published a post on how the app can be used for planning a trip from the scratch. All without the need to download any other apps or leaving the platform. Click here to check it: 微信搜一搜是懂五一的. If you have any questions about leveraging WeChat for tourism, please contact our team. We use our knowledge and expertise to help businesses build meaningful partnerships and develop their network among Chinese customers. For additional information, please contact at contact@thewechatagency.com.

Chinese Market Updates

Chinese internet search giant Baidu plans to launch a ChatGPT-style bot in March

Despite having a heavily censored domestic internet that is largely cut off from the rest of the world, ChatGPT has captured the attention of Chinese internet users. On regional social media, many people posted screenshots of the AI bot having unexpected conversations.

The application from Baidu will at first be integrated into its web search services. The combination will enable users to obtain search results in the form of conversations, similar to the well-known platform from OpenAI.

https://www.scmp.com/business/article/3208420/chinese-internet-search-giant-baidu-plans-launch-chatgpt-style-bot-march-source-says

 

China B2B Marketing in the Year of the Rabbit

 

Since trade shows and in-person meetings had to be canceled due to lockdowns and other circumstances, businesses had to find new ways to reach their target audiences.

New trends emerged:

  • Using trade publications for KOL marketing
  • Experiments with video and accelerated their WeChat content creation efforts using the WeChat Channels video platform,
  • Businesses can connect remotely with their clients and business partners thanks to webinars.
  • Digital-only trade shows and hybrid trade shows.

With COVID-19 still a major concern and vaccination efforts ongoing, it is more than likely that digital channels – especially newer channels – will to play a significant role

https://mp.weixin.qq.com/s/RG2S6bSwLJnQxwPz0Vvhdg 

 

Data report of LV, Chanel, Burberry, Prada and other official account in 2022

 

Service numbers include FENDI, Prada, HERMES, Chanel, Louis Vuitton, and Burberry. In 2022, Chanel has the most mass-produced items (totaling 72), while Louis Vuitton has the fewest (totaling 35), more than twice as many as the latter.

The opportunity is effectively not wasted because the service number can be pushed four times per month and all brands can send in groups three to four times per month.

Burberry, which has the second-highest number of mass-market articles, has the most likes and views, with totals that are 269.95% and 429.05% higher than the benchmark FENDI, respectively. Chanel, which has the most articles published in groups, won the challenge with 180.54% more reading than the benchmark, FENDI. 

However, Louis Vuitton, which has the fewest articles published in groups, has launched a counterattack, placing second overall among the six brands in terms of reading, liking, and viewing.

It can be seen on the mass distribution time distribution histogram that luxury brands tend to push more frequently in the second half of the week, occasionally on Saturday, and not as much on Sunday.

LINK: https://mp.weixin.qq.com/s/0bWYZZhJePNMCMHSEWiuBA

 

Spring Festival shoppers shift to 3 new trends in post-covid China

 

This year, the burgeoning young generation of consumers has turned away from the traditional idea of New Year’s goods  such as red gift boxes filled with roasted nuts and candies and biscuits in favor of contemporary trends in the post-pandemic era.

First and foremost, healthcare products were in high demand among Chinese people of all ages as health became a priority for everyone for reasons that were unmistakably related to the pandemic. 

The “firework” bubble gun machine was another popular item during the Spring Festival because most cities continued to impose stringent regulations on all kinds of fireworks. Young customers took an immediate liking to the firework substitute that closely resembled the sound and sight of the genuine article.

Thirdly, young shoppers this year exhibited a strong desire for distinctive and fashionable Chinese New Year gift boxes.

https://daoinsights.com/news/spring-festival-shoppers-shift-to-3-new-trends-in-post-covid-china/ 

 

Tencent carves out niche with new Brand Discovery mini program

 

Tencent Huiju will be replaced by WeChat’s new mini-program “Brand Discovery,” which will be introduced soon. 

The new program will concentrate on information aggregation and act as a hub from which users can find other smaller programs and get suggestions. Users interested in further browsing or purchasing a particular brand’s products will be redirected to the relevant mini program of that brand or shopping site.

Ma Huateng, the CEO of Tencent, has hinted that the company plans to take advantage of the popularity of short-form video content in the future, perhaps by using it to increase brand awareness and traffic to suggested products on the Brand Discovery mini program. 

https://daoinsights.com/news/tencent-carves-out-niche-with-new-brand-discovery-mini-program/ 

 

The male beauty market in China is developing fast and should not be overlooked

 

From 2016 to 2019, retail sales in China’s male beauty market were significantly higher than the global average (13.5% versus 5.8%).

59.50% of the total are between the ages of 18 and 25, while 21.30% are between the ages of 26 and 30.

Male beauty consumers can also find information on websites like Xiaohongshu and Douyin.

The top online stores for male beauty are Taobao and Tmall.

In China’s male beauty market, daily moisturizing creams and facial cleansers are crucial.

https://daxueconsulting.com/male-beauty-market-china/