What is Chinese market upto

China NFT and metaverse marketing requires Tiffany, other global luxury brands, to tread lightly and be creative

Brands must respect China’s ban on trading in cryptocurrencies and NFTs while attempting to connect with the country’s young, tech-savvy consumers. Despite China’s strict policy, there are still ways for Chinese consumers to trade cryptocurrencies and NFTs. They can try to get around restrictions on cryptocurrency exchange platforms by trading with friends outside of China.

Link: https://www.scmp.com/business/article/3192752/china-nft-and-metaverse-marketing-requires-tiffany-other-global-luxury

 

Want Your Brand Collaboration To Stand Out In China? Get Nostalgic: 

Utilizing well-known cartoons or regional food brands that evoke nostalgia is one trend that stands out when analyzing collaborations in China. 77% of Chinese consumers will like items that bring back nostalgic thoughts in 2021, such as childhood snacks.

Link: https://jingdaily.com/brand-collaboration-nostalgia-marketing-spirited-away/

 

 Will Global Luxury Brands Forget About Bilibili?

Bilibili has only recently become popular in China, despite years of steady growth as it seized the once-niche “ACG” (anime, comics, and games) subculture. Tens of millions of new users have joined the platform since then, which is known for its “bullet chats,” real-time comments that fly across users’ screens as they watch videos, and a large amount of expert, user-generated content. It has also caught the attention of companies like Dior, Shiseido, and Mercedes-Benz.

However, the platform’s financial results are not particularly impressive. The main issue for Bilibili is turning its rapid user growth—305.7 million MAUs—into actual profitability.

Link: https://jingdaily.com/bilibili-q2-2022-profitability-user-growth 

 

How Luxury Fashion Brands Approach Douyin Marketing in China

More than 60% of the businesses on Deloitte’s 2021 Global Top 100 Luxury Companies list, including Gucci, Louis Vuitton, and Dior, are already active on Douyin, according to the 2021 Douyin Luxury Industry Annual Inventory Report published by Trend Insight, a platform that provides Douyin marketing data for KOLs and brands.

Typically, luxury brands would work with regional KOLs to introduce their new products and conduct their own live streaming on Douyin’s official account. Luxury brands also use the following alternatives:

  • VIP rooms,
  • Douyin Challenge,

Link: https://mp.weixin.qq.com/s/ZYRV5NFipUbxOvHqcfDcwg 

 

Top influencer Li Jiaqi’s online return gives Alibaba a renewed edge in huge live-streaming sales channel

The Lipstick King, Li, unexpectedly made a comeback to Alibaba’s live-streaming platform on Tuesday night, attracting over 60 million viewers to his show that featured home goods, underwear, and cosmetics. Without providing any additional information, either Li or Alibaba blamed a technical error for the June suspension of his show.

Li and Viya, a rival live-streaming queen, have become some of China’s most significant retail sales figures. On the first day of the Singles’ Day shopping festival last year, the two companies collectively sold goods worth 20 billion yuan (US$2.84 billion). This year’s Singles’ Day schedule has been made public by Alibaba, and the presales will begin late in the following month. This year’s Singles’ Day competition will feature a live streaming war.

Li’s new background was adorned with the phrase “shop consciously,” which he would only utter aloud before going missing. In an effort to hold online shopping companies responsible for their actions, the slogan “shop consciously” has repeatedly appeared in state media and local government notices since Chinese President Xi Jinping’s term began in 2013. He is obviously being cautious this time.

Link : https://www.scmp.com/tech/big-tech/article/3193315/top-influencer-li-jiaqis-online-return-gives-alibaba-renewed-edge

 

ByteDance launches fast fashion womenswear platform “If Yooou”

ByteDance, the parent company of TikTok, has introduced the “If Yooou” fast fashion womenswear line. The online brand currently focuses on the mainstream Western and Northern European markets, including those in the United Kingdom, France, Germany, Italy, Sweden, and other nations. 

ByteDance has previously dabbled in women’s fashion with a lookalike of SHEIN. Early in 2021, the Chinese tech giant launched Dmonstudio, an independent fast-fashion e-commerce portal, and compared its results to those of rival SHEIN.  Dmonstudio, however, announced on February 11, 2022 that it had ceased operations after just three months in business.

ByteDance must therefore concentrate on developing distinctive features to draw in and keep customers in order to avoid a similar fate as If Yooou. 

Link: https://daoinsights.com/news/bytedance-launches-womens-fashion-retail-platform-if-yooou/

 

Observation on the trend of China’s mobile Internet users in 2022

Mobile Internet users in China have been steadily increasing. 1.36 billion users are currently active; their average monthly usage time is 218.1 hours, and they use 23.7 apps on average each month. Video services, life services, and mobile shopping are the top three apps that users of mobile Internet use.

There are now more senior citizens who have access to the Internet. The elderly enjoy news, quick videos, square dances, and other applications. The dominant consumer segment has gradually shifted to “Generation Z.”

Mobile Internet users’ preferred methods of consumption are gradually shifting, traditional e-commerce platform growth is typically flat, and “social” and “interest e-commerce” are becoming more popular. Mobile office applications have advanced quickly in terms of working procedures.

Chinese market trends

Tencent Accelerates the Development of its One-Stop Live Shopping Platform, Will it be Able to Compete with Douyin?

The launch of Tencent’s WeChat Channels Store on July 21 increased the competition for Douyin’s live-streaming e-commerce venture. The launch of the new service is intended to replace the earlier WeChat-based online store, increasing the dependence of sellers on “WeChat Channels,” which offer live streaming and brief videos. In 2021, the short video service had 500 million daily active users, an increase of 79% over the year before. Each day, these users spent 35 minutes watching videos, an increase of 84% over 2020, but this was still less than a third of the time spent on Douyin and Kuaishou.

Link: https://en.pingwest.com/a/10539

 

Don’t You Dare Say “WeChat”: 

Chinese users have long eschewed censorship by using inventive wordplay, such as homonyms and purposely misspelled words, to get around restrictions on social media. In addition to political taboos, there are also business regulations. Live streamers on Douyin are reportedly prohibited from using the terms “WeChat,” “friend circle,” or even “limited time offer” and “money-making.” Also, avoid bringing up the “country” or the “pandemic situation.” These never-ending guidelines and limitations were tiresome for content producers.

Link:https://chinamediaproject.org/2022/07/27/dont-you-dare-say-wechat/

 

Cartier snatches up China’s lower-tier markets ahead of the Qixi festival

In three Chinese cities, Henglong Plaza in Kunming, Wanxiang City in Nanning, and Hisense Plaza in Qingdao, Cartier has set up a number of pop-up experience stores. A limited-edition collection made specifically for the festival and available only in the Chinese market will be displayed in three distinctive installations.

Link:https://daoinsights.com/news/cartier-snatches-up-chinas-lower-tier-markets-ahead-of-qixi-festival/ 

 

5 Tips For KOL Collaborations In China

The outcomes of a partnership between a brand and KOL are impossible to foresee.

  • 1. Limited-edition capsule collections are king
  • 2. Take cues from local brands
  • 3. Beware of collaboration fatigue
  • 4. Keep in mind: Consumers in China still rely heavily on celebrities and KOLs 
  • 5. Yet brands must be more cautious than ever when partnering with a KOL or celebrity

Link: https://jingdaily.com/five-tips-kol-collaborations-china-neiwai-li-jiaqi/ 

 

Alibaba’s Ele.me joins ByteDance’s Douyin to challenge Tencent-backed Meituan in food delivery market

On Friday, Ele.me, an Alibaba Group Holding-backed food delivery service, announced a partnership with ByteDance that would enable Douyin’s 600 million daily active users to place food orders through the brief video app.  Through the partnership, Ele.me will use videos on Douyin to promote products from millions of restaurants and stores.

Ele.me was acquired by Alibaba in 2018, but the platform has had trouble competing with Meituan, which is supported by Tencent Holdings. In the first quarter of 2021, Ele.me held 27% of the market for online food delivery in China, which is less than Meituan’s share of 67 percent. Meituan faces new obstacles as a result of the most recent partnership between Ele.me and Douyin. 

Link:https://www.scmp.com/tech/big-tech/article/3189538/alibabas-eleme-joins-bytedances-douyin-challenge-tencent-backed

H&M Returns to Tmall After Prolonged Xinjiang Cotton Controversy

H&M quietly made a comeback on Tmall, Alibaba’s flagship e-commerce site in China. The store’s reopening was announced by local media outlets on Monday. In 2018, the Swedish fast-fashion juggernaut debuted its official Tmall store. Due to allegations of forced labor in the Xinjiang region, the brand refused to use that cotton in March, and as a result was removed from Pinduoduo, JD.com, and Tmall.com. The store remains unsearchable on the latter two e-commerce sites, and its store listings remain delisted from online maps and Dianping, the Chinese version of Yelp.

H&M closed its first and largest flagship store in Shanghai this June due to protracted lockdown procedures and ongoing customer backlash. The brand currently runs 381 physical locations, down from more than 500 doors at the start of 2021. The brand also operates an official website in the market.

Link: https://sg.news.yahoo.com/h-m-returns-tmall-prolonged-151757777.html

Live Streaming on WeChat Channels

Live streaming is the new Holy Grail for brands and businesses that are constantly looking for new methods to better engage their customers. This allows businesses to better understand their customer preferences, which aids in sales conversion and increases brand awareness. 

WeChat is a great medium for getting to know your customers and providing them with a variety of content that keeps them engaged and connected to your brand.

In this article, let’s look at another type of content to broadcast within the WeChat ecosystem beyond the WeChat Article and WeChat Channels video feeds: live streaming on WeChat. Tencent offers two different ways to stream live video: 

  • Through own mini programs’ integrated live streaming capability,
  • WeChat Channels’ built-in feature.

Brands that decide to use their own mini-programs to live stream have more flexibility when it comes to the live stream format but on the downside, these sessions won’t be discoverable on the growing Channels tab. Tencent has ambitious plans for Channels as it was highlighted during the Weixin Pro class earlier this year with already more than 450 million Daily Active Users

In the last couple of months, we’ve seen WeChat boosting its live steaming feature by providing brands with more ways of promoting their live streams and increasing the number of touchpoints where users can discover them. WeChat Channels accounts’ main page even shows how many live streams each account hosted.

In our blog post today we will focus on how to live-stream using WeChat Channels. 

What Are the Benefits of Using WeChat Channels Live Streaming?

WeChat live streaming is a new feature that allows you to live stream videos directly from your WeChat account. It’s an amazing tool for businesses and individuals who want to get their content out into the world and engage with their audience. Here are just some of the benefits of using WeChat live streaming:

  • It’s easy to use. Unlike other streaming platforms, WeChat has an intuitive interface that makes it easy for anyone to create a live broadcast.
  • The platform is free and easy to access on any device (desktop, laptop, tablet, or mobile). You can even access it from multiple devices at once.
  • Businesses can learn about the feelings of the audience right away by looking at their comments and reactions. They can also get honest customer feedback in real-time.
  • Learn what matters to customers when it comes to product selection.
  • Brands can reach a larger audience with less effort than ever before.
  • Companies can increase brand awareness and build a loyal fanbase.
  • Accounts can seamlessly incorporate e-commerce into their live streams and conserve with the clients. 

Top Live-Streaming Formats & Approaches

WeChat Channels Live Streaming Formats

Top WeChat Channels Live Streaming Formats

  • KOLs, live streamers 

Format: The host of the Livestream introduces and tests products.

Objective: Mainly to drive sales

Examples: Lee, Only

  • Fashion show

Format: A Livestream of a fashion show, with no host for the most part.

Objective: Awareness

Examples: Armani, Givenchy

  • Discussion rooms

Format: Hosts speak about various topics and respond to questions

Objective: Awareness, sometimes sales

Examples: HEYTEA, Shiseido

Livestream – Discovery: How Do Users Find Out About Live Streams?

Users can learn about your live streams in a variety of ways, including:

  1. A brand can add a plate informing about the upcoming live stream into the article. 
  2. WeChat displays a red dot and the name of the account that is currently live-streaming on the ‘Discover’ page.
  3. The streams of subscription accounts are promoted within the subscription folder with the currently streaming accounts encircled in red.
  4. A button to ‘reserve‘ (be alerted) when the live stream begins is included in all accounts.
  5. On the main channel page of WeChat Channels that are now streaming, there is a tile displaying the stream cover.
  6. Brand zone when searching for the brand through WeChat Search.
  7. And potentially more to come.
WeChat Channels Live Streaming Discovery Touchpoints

WeChat Channels Live Streaming Discovery Touchpoints

💬 If you are new to WeChat Channels you might want to get more familiar with the best tactics and grow your fanbase before organizing your first live-streaming sessions: WeChat Channels – How to Post for Success? 

Notable Livestream Features

  • Livestream – Purchase Path: When visitors enter the live-stream room, a floating window displays on the screen with a link to a direct e-commerce product page. By clicking on the ‘shopping bag’ icon, users can browse additional products. Users can look up additional information about a product and add it to their cart, or they can buy it right away and pay.

    WeChat Channels Live Streaming Purchase Path

    WeChat Channels Live Streaming Purchase Path

  • Livestream – Customer Service: Users can use the ‘comment’ function to ask questions, and they can also go to ‘customer service from the product page. Brands can also include a button to add a WeCom customer service contact to talk to the sales team one-on-one. By clicking on the ‘phone’ symbol (a rarely utilized feature), users can call the host live. Users can also participate in a live video or audio call with the host in real-time.
  • Livestream – Sharing a Stream: The stream can be shared with friends or uploaded to Moments. The user will be given a preview similar to WeChat Channels (live-stream cover). The preview will be blurred if the live stream has already ended. Users can click to reserve a live stream if a brand has already planned one.
WeChat Channels Live Streaming Sharing

WeChat Channels Live Streaming Sharing

  • Other features of a live stream: Livestream also offers the ability to hold lucky draws and create red packets. Users are invited to ‘comment’ (typically a brief message) to enter a random drawing for a prize – usually a tiny e-commerce coupon (which is quite popular). Red packets gifts can also be set up by hosts for their guests (Not very popular)

How to apply for WeChat Live Streaming?

Brands cannot start a live stream automatically. WeChat requires a formal application in the WeChat Channels backend to open the live streaming function.

Fill in:

  • The type of live streaming, 
  • Short-term and long-term plans, 
  • Contact information.
WeChat Channels Live Streaming Application

WeChat Channels Live Streaming Application

For the live stream, the WeChat Channel operator can stream directly from their mobile phone or computer desktop. 

When the application is approved in the WeChat Channels backend will share the streaming address and key provided by the video account assistant to output live streams through third-party platforms such as OBS.

Additional options: 

  1. Target Audience: when applying for the broadcasting, the brand can choose to allow only users on the list to watch your live broadcast – this requires uploading a list of WeChat IDs of selected users. 
  2. Products & Coupons: brand can upload a list of products and coupons in the backend that can be later on used and shared with the viewers during the session. 
  3. Teasers & reservations: brand can create a live steaming reservation and fill in the live steaming time and introduction. After successful creation, a brand can then insert the reservation card into the official account posts. At the same time, it can also be directly displayed in the video of the channel. A QR code is also available to download.
  4. Additional links: there are 4 types of links that that account can place during the live streaming:
    • Link to the next live stream and its reservation (to receive notification)
    • Link to the official account article
    • WeCom customer service contact card
    • Hongbao – red packet.
WeChat Channels Live Streaming Links

WeChat Channels Live Streaming Links

Before preparing your next live streaming session don’t forget to read out article on live streaming dos and don’ts.

Conclusion

WeChat has emerged as an extremely useful and powerful tool for businesses looking to expand to the Chinese market. From its live-streaming feature to its various other content, WeChat represents the growing trend of mobile-first social media. 

Its continued success is evident in the way it has already become an indispensable platform for businesses to market their products and build brand influence, not just in China but across Asia. That’s something brands would be wise not to overlook. 

If you wish to know more about WeChat and its various features, please contact our team. We use our knowledge and expertise to help businesses build meaningful partnerships and develop their network among Chinese customers. For additional information, please contact at contact@thewechatagency.com.