What Is WeChat? A Complete Guide to How the Super-App Works

November 28, 2025

WeChat is one of the most influential digital platforms in the world. Developed by Tencent, it functions as a messaging tool, social network, digital wallet, search engine, business hub, and marketing platform all in one. For users in China, life without WeChat is almost impossible. For international users and businesses, understanding what WeChat is used for is essential to interacting with Chinese consumers and entering the China market.

 

This guide explains what WeChat is, how it works, its key features, use cases for individuals and businesses, and why it is considered China’s digital cornerstone. Whether you are traveling to China, running a business, or studying global digital ecosystems—understanding WeChat is crucial.

What Is WeChat? Definition, Origins, and Role Today

WeChat (Weixin in mainland China) is a multi-functional super-app that combines communication, payment, social media, mini-app integration, and digital services. Launched in 2011 by Tencent, it started as a simple messaging app and evolved into a full digital ecosystem with over 1.2 billion active users worldwide.

WeChat’s Evolution and Milestones

WeChat’s growth reflects shifting consumer behavior in China. Key stages include:

  • 2011 – Launch as a messaging app
  • 2012 – Voice messaging feature boosts adoption
  • 2013 – Introduction of Moments (social feed)
  • 2014 – Launch of Official Accounts and WeChat Pay
  • 2017 – Mini Programs officially unveiled
  • 2022 – Reaches over 1.2 billion users
  • 2023–2025 – WeChat Channels pushes short videos and live commerce

Weixin vs. WeChat

  • Weixin = Mainland China version (operates under Chinese regulations)
  • WeChat = International version (limited functions but same core experience)

This separation allows Tencent to comply with regional laws, particularly regarding data, payment, and content moderation.

Why WeChat Matters Globally

WeChat is not just an app, it acts as the digital infrastructure of daily life in China. From paying utility bills to booking doctor’s appointments, brands, businesses, and individuals rely on it for work, communication, transactions, travel, and services. For international companies entering China, WeChat is a gateway to consumer interaction.

What Is WeChat Used For? Core Features and Ecosystem

WeChat’s strength lies in its versatility. It combines multiple apps into one seamless platform:

Messaging

WeChat began as a messaging app and still functions as China’s default communication tool. Users can send text, voice notes, video messages, files, and location pins—individually or in group chats (up to 500 members). Voice messaging is widely used due to its speed and convenience. Features such as QR code contact exchange and People Nearby make offline interactions instantly digitizable. Over time, messaging on WeChat has replaced SMS, email, and even traditional phone calls in China.

Moments

Moments is WeChat’s social feed and one of its most frequently used features. It functions as a semi-private timeline where users share photos, videos, personal updates, and links. Content visibility follows a mutual-contacts rule—only friends who know each other can see one another’s comments—making Moments feel personal and controlled compared to public platforms like Instagram or Facebook. Brands can also promote content via WeChat Ads inside Moments to drive traffic, leads, and visibility.

Official Accounts

Official Accounts are WeChat’s equivalent of brand pages or newsletters. They allow businesses, institutions, and creators to publish content, promote campaigns, provide customer service, and manage CRM. There are two main types:

  • Subscription Accounts: Ideal for frequent content updates and brand storytelling.
  • Service Accounts: Advanced features, APIs, customer service, and WeChat Pay integration.

For many Chinese users, interacting with a brand through an Official Account is more common than visiting its website.

WeChat Mini Programs

Mini Programs are lightweight apps built inside WeChat. They require no downloads and launch instantly, which makes them ideal for quick services such as:

  • E-commerce & loyalty programs
  • Train and hotel bookings
  • Food delivery & takeaway
  • Games and interactive campaigns
  • Event check-ins & QR code activations
  • Virtual storefronts for retail brands

They contribute to WeChat’s closed-loop ecosystem, where users can browse, engage, purchase, and receive post-sales service—all without leaving the app.

WeChat Channels

WeChat Channels is an algorithmic short-video feed, similar to TikTok and Douyin. It allows individuals and brands to publish vertical videos, host livestreams, and attach links to e-commerce stores or Mini Programs. This feature has become WeChat’s main tool to compete with short-video platforms and supports:

  • Product demos & styling videos
  • Livestream shopping
  • Influencer collaborations (KOL/KOC)
  • Educational content & professional showcases
  • Trending audio formats and visual templates

For marketers, Channels brings top-of-funnel visibility, which can drive sales via WeChat Pay, group chats, or Mini Programs—all within the same ecosystem.

AI-Powered WeChat Search

WeChat Search has evolved into a full internal search engine, now powered by AI and natural-language processing (NLP). Users don’t just get results from chat history, they can search across the entire WeChat ecosystem:

What WeChat Search can index:

  • Official Account articles
  • Mini Programs and services
  • Channels videos and livestreams
  • Group chat mentions
  • Brand services and product pages
  • Nearby results (restaurants, shops, attractions)

With AI integration, WeChat Search now supports:

  • Suggested queries based on user intent
  • Image-based visual search
  • Personalized result ranking based on past behavior
  • Smart indexing of trending conversations

This shift marks the beginning of GEO (Generative Engine Optimization), a future where brands must optimize for WeChat’s AI search layers, not just Baidu or Google.

WeChat Pay & Mobile Payments

WeChat Pay is a digital wallet that has replaced cash and bank cards across China. It enables:

  • QR code payments in physical stores
  • Peer-to-peer transfers
  • Bill payments & mobile phone credits
  • Subscription services & recurring payments
  • Festival red envelopes (Hongbao)

For merchants, integrating WeChat Pay means instant access to a massive consumer base. For users, it simplifies daily life—from grocery shopping to doctor appointments. Foreign users can activate WeChat Pay with a verified account and supported bank card, making it increasingly relevant for international visitors and China-bound travellers.

How to Use WeChat in Your Marketing Strategy?

WeChat is not just a messaging app. It is the digital infrastructure of China, combining social media, search, payments, e-commerce, content publishing, and customer service into one platform.

As a result, WeChat marketing is not about posting content only. It is about building a full customer journey, from awareness to conversion, all within one app.

Brands use WeChat to:

  • Communicate directly with target consumers
  • Publish content and educate the market
  • Provide customer service
  • Activate loyalty and CRM programs
  • Sell products via Mini Programs and WeChat Pay
  • Drive traffic from Channels and Moments
  • Convert users during livestreams

WeChat marketing is ecosystem-based rather than feed-based. Success depends on choosing the right account type, building valuable content, analyzing competitors, and creating a conversion strategy inside WeChat’s closed environment.

Competitor Audit & Gap Analysis

Before launching, brands must understand:

  • What types of accounts competitors use
  • Posting frequency and formats
  • Mini Program integration
  • Use of Channels or livestreaming
  • Level of audience engagement and retention

Gap Analysis helps identify opportunities and content angles that competitors have not exploited yet.

Identify Your Target Audience in China

Audience segmentation on WeChat is different from Western platforms. External buyer personas should be translated into WeChat behavior:

  • What keywords do they search?
  • What Mini Programs do they use?
  • What content do they save or share?
  • Which competitor accounts do they follow?
  • Do they prefer private groups or public feeds?

Different audiences require different communication styles, especially in B2B vs. B2C contexts.

B2C Audiences – Lifestyle Driven

B2C users respond best to content that feels relatable and visual. They engage when a product is shown in real-life scenarios and when the tone feels personal. Short formats work well, especially videos that show usage, benefits, or results.

What works for B2C:

  • Short-form videos and lifestyle moments
  • Tutorials, before/after results, product reviews
  • Personal tone and visual storytelling
  • Easy calls-to-action such as “Try it” or “Shop now”
  • Best tools: Channels, Moments ads, KOC/KOL content, Mini Program stores

The goal is simple: spark interest quickly and make conversion easy.

B2B Audiences – Solution Driven

B2B users seek clarity, expertise, and proof. They want to understand how a product solves a problem or improves efficiency. Credibility matters more than aesthetics, and content often needs to explain the process behind the solution.

What works for B2B:

  • Case studies and use scenarios
  • Data points, results, and workflow explanations
  • Professional tone and structured messaging
  • Educational livestreams or demos via Mini Programs
  • Best tools: Service Accounts, gated content, QR-based lead collection

The goal is to build trust and support sales discussions—not push for instant conversion.

Knowing whether you are speaking to a lifestyle-driven user or a solution-driven user helps define tone, format, and conversion paths across the entire WeChat ecosystem.

Define Your Content Strategy

A strategic content plan on WeChat should clarify:

  • Purpose of content (education, credibility, conversion)
  • Formats (long-form, infographic, report, short video, tutorial)
  • Content pillars (product, brand story, industry trends, case study, tutorial)
  • Conversion mechanism (QR code, Mini Program, landing page, WeChat Pay)

WeChat users expect informative and proof-based content. It is not a viral-content platform — authority and expertise matter more.

Distribution & Amplification

48-Hour Window

A WeChat post is indexed for 48 hours. This period is critical for visibility. Internal resharing, user tagging, and promotion within group chats increase engagement and ranking.

Organic Distribution

  • Sharing in relevant WeChat groups
  • Reposting on Moments (via users or KOCs)
  • SEO via WeChat Search keywords
  • Linking to Mini Programs or website

Paid Promotion

  • Moments ads
  • Channels ads (video format)
  • Search Ads via keywords
  • KOL collaborations
  • Livestream boosting

Paid and organic should work together. Users often research the brand inside WeChat before making decisions.

Why WeChat Marketing Matters

WeChat is not just a platform. It is where Chinese consumers:

  • search for brands
  • read reviews
  • compare solutions
  • book services
  • make payments
  • contact support

A website alone is not enough. In China, brands need WeChat presence to be considered trustworthy and local.

How Does WeChat Work? Platforms, Privacy, and Security

WeChat operates across Android, iOS, HarmonyOS, web, and desktop, with mobile being the most feature-rich version. Users create accounts using a phone number and verify identity through SMS and QR code authentication. Weixin (mainland China version) and WeChat (international version) follow different data regulations to comply with local requirements, which is why certain features may vary depending on user location.

Privacy & Data Framework

WeChat follows Chinese data protection laws, which influence how information is stored and moderated. Content may be filtered based on regional guidelines, and compliance measures differ between markets. This dual-system approach allows Tencent to operate successfully both inside and outside China while meeting regulatory expectations.

Security Measures

WeChat applies account protection tools such as real-name verification, device authentication, login alerts, and reporting mechanisms for suspicious activity. The platform continues to improve transparency around data usage and offers users access to privacy settings, permission control, and message visibility preferences.

Regulatory Context

Like other major digital platforms, WeChat has faced reviews and regulatory scrutiny from governments in different regions. This is common for global tech companies and reflects growing global attention on data privacy. Instead of limiting growth, such reviews have led to improved safeguards and stronger compliance practices across WeChat’s ecosystem.

FAQ: What Is WeChat and How Is It Used?

What is WeChat and why is it called a ‘super-app’?

Because it integrates messaging, payments, social media, apps, and digital services into one platform.

Can foreigners use WeChat Pay?

Yes, but account verification is required. Some features may remain limited.

How is WeChat different from WhatsApp or Facebook?

It combines all of their functions in one app, plus payments and mini apps.

Is WeChat legal outside China?

Yes, but some countries regulate or restrict it.

What are Mini Programs?

They are built-in apps inside WeChat, used for shopping, booking, services, customer loyalty, and more.

How does WeChat handle censorship?

It aligns with Chinese regulations and may filter sensitive topics.

Can WeChat be used for business globally?

Yes. For entering the Chinese market, WeChat is one of the most powerful digital tools available.



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The Ultimate Guide to WeChat Search

May 30, 2025

WeChat has long been the cornerstone of digital engagement in China. With over 1.3 billion monthly active users, it’s more than a messaging app—it’s an ecosystem. One of its most powerful yet underutilized features is WeChat Search (搜一搜). As search behavior continues shifting from external engines like Baidu to in-app exploration, understanding how WeChat Search works is key for brand visibility in China.

What Is WeChat Search?

WeChat Search is Tencent’s internal search engine that enables users to discover content within the WeChat ecosystem. Think of it as China’s version of Google—but exclusively for content inside WeChat.

Users can type queries in the “搜一搜” search bar and receive results across:

  • Official accounts
  • Mini programs
  • WeChat Channels (视频号)
  • Articles
  • Moments
  • eCommerce
  • Brand zones
  • FAQs, encyclopedias, and more

WeChat Search delivers algorithm-curated, personalized results based on a mix of relevance, recency, and user intent.

Why It Matters More in 2025

Chinese users now search directly in WeChat for information, products, and services instead of opening Baidu. This internal behavior gives brands new opportunities to:

  • Bypass high SEM costs on Baidu
  • Build a self-contained, low-cost ecosystem
  • Gain organic exposure without ads

As of 2025, WeChat Search handles billions of monthly queries, especially across lifestyle, healthcare, e-commerce, and B2B queries.

Core Features of WeChat Search

1. Unified Search Index

WeChat aggregates results from:

  • Official accounts (公众号)
  • WeChat Channels (视频号)
  • Mini Programs (小程序)
  • Branded pages
  • News and encyclopedia (like Sogou Baike)

Results are customized by user behavior and platform activity, making organic content optimization essential.

2. Smart Search Results by Theme

WeChat Search organizes results into categories:

  • Brand or Product
  • Content (Articles, Channels, FAQs)
  • Services (Booking, Payments)
  • eCommerce (Mini Programs, group buys)
  • People (KOLs, brand representatives)

If users search “Nike,” for example, they’ll see Nike’s official account, mini-program, content, and videos—all in one place.

Ranking Factors in WeChat Search

The algorithm considers:

  • Account authority: Verified status and historical content quality
  • Engagement: Shares, likes, reads, saves
  • Content relevance: Keyword density, tags, and search history
  • Consistency: Frequency of posting and user interaction
  • Data from mini-program and Channels: Search presence now includes video, store reviews, eCommerce activity, and more

How to Optimize for WeChat Search

1. Create Consistent, Keyword-Rich Content

  • Use high-traffic terms in article titles and headers
  • Include relevant hashtags
  • Mirror trending search terms

Pro tip: Tools like Sogou Index and WeChat Index help identify trending queries in your industry.

2. Leverage Mini Programs and Channels

  • Tag your mini programs with keywords
  • Include search-optimized landing pages inside programs
  • Use Channels with SEO-friendly captions and hashtags

3. Set Up a Branded Search Zone

Brand Zones consolidate a brand’s:

  • Official Account
  • Mini Program
  • Channels content
  • Customer service tools

These zones appear as the top result when users search your brand, giving a Google-like knowledge panel inside WeChat.

4. Invest in WeChat Search Ads

For highly competitive keywords, paid placements appear atop organic results. These are keyword-based and can be targeted by:

  • Region
  • Gender
  • Interest
  • Device

Search ads drive traffic directly to articles, stores, or brand zones.

Final Thoughts: Why You Can’t Ignore WeChat Search

In a content-saturated China market, WeChat Search is now the home page of brand discovery. For both B2C and B2B marketers, it’s a critical SEO channel often missed in traditional planning.

Unlike Baidu, you’re not competing with the entire internet—only with other brands inside the app. With lower barriers to entry and stronger user intent, brands that invest early in WeChat Search optimization gain the upper hand.

Whether you’re launching in China or want to improve organic traffic and conversions, we can help. Let’s build a search-ready WeChat ecosystem that connects, converts, and sustains. Contact us to start planning your 2025 WeChat SEO strategy.

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WeChat: China’s Most Sustainable E-commerce Platform

March 20, 2025

For foreign brands entering the Chinese market, discussions around digital marketing often focus on the latest trending platforms like Douyin and Xiaohongshu (RED). While these channels generate significant buzz, WeChat remains the most critical and enduring digital platform in China.

Despite not always being in the spotlight, WeChat continues to be the country’s most widely used app and an indispensable tool for brands aiming to build lasting relationships with consumers. Unlike major e-commerce marketplaces such as Tmall and JD, which demand high advertising spend and platform commissions, WeChat provides brands with a lower-cost alternative for customer acquisition, direct engagement, and complete ownership of consumer data.

WeChat: More Than Just a Messaging App

Originally launched as a messaging app, WeChat has transformed into an all-encompassing digital ecosystem, offering brands multiple avenues to engage consumers:

  • Official Accounts – A powerful tool that functions like a combination of a website, blog, and email marketing system, enabling brands to share content, interact with users, and build a loyal community.
  • Mini Programs – Embedded apps within WeChat that provide seamless e-commerce, customer service, and loyalty features without requiring users to leave the platform.
  • WeChat Pay – An essential mobile payment system that dominates China’s cashless economy.
  • WeChat Channels – A short video and livestreaming feature that competes with Douyin and Kuaishou, offering brands an opportunity to engage users organically.
  • WeChat Groups – Exclusive communities where brands can foster deeper engagement and collect valuable consumer insights.

This extensive ecosystem enables users to consume content, interact with brands, and complete purchases all within a single platform, making WeChat an indispensable tool for digital commerce in China.

WeChat as a Digital Storefront for Brands

Unlike in Western markets, where consumers typically turn to Google or a company’s website for brand information, Chinese consumers often search directly on WeChat. This makes WeChat the go-to platform for discovering brands, learning about products, and engaging with customer service.

For many businesses, WeChat effectively replaces the need for a traditional website. However, many foreign brands underutilize their WeChat presence, with outdated content, inactive accounts, and broken links reducing engagement. Keeping a WeChat Official Account updated and interactive is as important as maintaining a website in other markets.

A Fully Owned Channel for Brands

One of the biggest challenges for brands operating in China is balancing the high cost of customer acquisition with long-term retention. Unlike Tmall, JD, and Douyin, where brands must constantly pay for visibility, WeChat allows businesses to build and nurture their own audience. This offers several advantages:

  • Lower Customer Acquisition Costs – WeChat provides a cost-effective alternative to traditional e-commerce platforms, where brands must bid for visibility.
  • Full Data Ownership – Unlike marketplaces that control customer data, WeChat enables brands to collect and analyze user interactions directly.
  • Seamless Omnichannel Integration – WeChat bridges online and offline engagement, making it easier to connect with consumers across multiple touchpoints.

For brands looking for a long-term, cost-efficient strategy in China, WeChat presents a powerful direct-to-consumer (D2C) model.

WeChat’s E-commerce Evolution

While platforms like Douyin and RED attract attention with viral trends, Tencent has been steadily enhancing WeChat’s e-commerce capabilities. WeChat Channels has emerged as a significant competitor to Douyin’s short video and livestream shopping ecosystem.

WeChat has streamlined merchant onboarding, simplified the sales process, and expanded commerce features to allow product purchases across multiple touchpoints—including posts, search, chat, and even gifting features. These improvements have led to substantial growth:

  • A 3x increase in active sellers last year
  • A 200% surge in total sales volume

This growth signals that more merchants are seeking sustainable alternatives to traditional e-commerce marketplaces and that consumers are increasingly shopping within the WeChat ecosystem.

Where Should Brands Focus?

Many international brands question whether WeChat should be prioritized over newer platforms like Douyin and RED or traditional marketplaces like Tmall. The answer depends on a brand’s objectives:

  • Douyin & RED – Best for brand awareness, viral content, and impulse-driven sales.
  • Tmall & JD – Ideal for reaching high-intent shoppers and providing an official retail presence.
  • WeChat – Most effective for fostering long-term engagement, driving repeat purchases, and building brand loyalty.

A well-rounded China digital strategy should leverage multiple platforms, utilizing each one’s strengths to target consumers at different stages of their journey. WeChat remains a key pillar of this strategy, particularly for brands looking to develop a sustainable, direct-to-consumer business model.

Leverage WeChat for Sustainable Growth in China

Navigating China’s complex digital landscape requires a tailored approach. Whether you’re looking to enhance your WeChat strategy or integrate it into a broader digital marketing plan, our team can help you optimize your presence and drive results.

Contact us today to explore how WeChat can support your brand’s long-term success in China.

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What Is WeChat Marketing?

August 27, 2024

WeChat is the major platform leading China’s digital transformation. A “mega app” that encompasses major successful features of most western and Chinese platforms: Blog-like articles, digitally interactive experiences, WeChat Pay, e-commerce & e-booking with WeChat Mini Programs, Moments (a virtual space to share daily updates), Channels (for visual-led content), live streaming, enterprise solutions, even search engine, and more.

This Chinese social media has established itself as a major platform for content creation through articles and channels, now the roadmap for Tencent (WeChat’s owner) is to leverage Miniprogram to boost business growth further, as it has become part of users’ daily life, develop futuristic features on WeChat Pay, and make WeChat Search a user habit. This is a rapidly changing platform and brands need to keep up if they want to stay relevant to Chinese users.

WHAT IS WECHAT MARKETING?

  • Understanding the WeChat Ecosystem:

In the past three years, WeChat marketing and advertising underwent tremendous changes. With the emergence of the new social media apps, it proved that it’s not going away and also managed to strengthen its position by continuously adapting to the new consumer behaviours by expanding its features and consolidated its position as a top app in China.

We have observed new trends emerging while strengthening existing ones. Some of the major trends that took off were: 

  • WeChat channels & Live-streaming, 
  • WeChat work (WeCom),
  • Relevance of mini programs, 
  • Focus on content creators, 
  • Smart targeting.

  • Select the right WeChat Official Account for your brand:

There are mainly 2 types of Official Account: WeChat Service Account & WeChat Subscription Account.

WeChat service and subscription accounts offer very different user experience hence the user journey and landing on the article vary.

WeChat service Accounts have the same priority as a user’s contacts in terms of notification status and appear on the main page in chronological order.

 

WeChat subscription accounts are gathered in a separate folder where accounts are shown according to an algorithm (most often read accounts) compared to the chronological order before.

 

  • Audit of other players & Gap Analysis

Identifying Key Players’ Strategy

Identify the key players in China. To do so, it is important to examine the activity and performance of your competitors on WeChat.

How to do the screening?

  • Quantitative and qualitative data including views, comments, likes, wows to illustrate share of voice of each player to provide a detailed comparison of the landscape
  • Audit of the key content pillars, tone of voice, content formats, and top performing posts from to compile the standard of what’s out there within WeChat
  • Competitors’ menu and overall official account usability
  • Overview of the strategies employed by B2B/B2C companies and their relevance for your brand

Gap Analysis & Key Learnings

Analyzing areas where other key players are lacking, what kind of content or type of information is missing and identifying gaps that could potentially become an opportunity in the future for your brand’s own communication.

  • Identifying your Target Audience in China: 

Chinese Netizens

Understanding who a Chinese internet user is becomes crucial to reach the right audience with the right channels and communication methods. Each Chinese platform, be it Weibo, RED (Xiaohongshu) or Kuaishou is characterized by a different user profile and same goes for WeChat.  

WeChat is used on a daily basis by more than one billion people, it’s a huge and extremely diversified crowd. With precise segmentation, you will be able to reach your desired target audience with the most aligned messaging and maximize the ROI on WeChat.  

Who is your Target Audience on WeChat?

The first task is to define your target audience and understand their main characteristics, social behavior, consumption patterns and what are the key trends among the group. 

Secondly, examine how they behave on WeChat, what kind of content they interact with and what is their peak activity time on the platform to reach them with the right messaging at the right time.

Try to create a very detailed target audience personas to get a full portrait. 

Different Communication for Different Audiences 

We recommend pushing personalized messaging for the different target audiences.

Based on the personas you created, your brand on WeChat can do a backend segmentation or WeChat CRM system can share to a selected audience different WeChat articles at different times. Because everyone likes special treatment, explore how backend tagging and CRM can improve your customers’ user journey.

To do that, analyze your target audience again and what are their key preferences and motivations and define your content pillars based on that. 

Content that is better tailored to users needs and expectations will perform better and decrease the risk of unfollowing by the fans. It would also improve the overall user experience if the users don’t find the receiving content too intrusive or irrelevant. You can also consider sending additional, targeted posts to segmented followers on top of regular communication for all.

  • Define your Content Strategy

WeChat is already a highly saturated space with many accounts pushing quality content on a regular basis, either in the form of posts or WeChat ads. An average WeChat user only follows around 20 public accounts and spends around half an hour per day reading articles. It’s not easy to make it into this within a short period of time. This can be achieved with a clear vision of your target audience and perfectly crafted content. 

WeChat Content 

In very basic terms, WeChat marketing strategy can be divided into content format and content topics. Beyond articles, the WeChat ecosystem offers many components that could be leveraged by brands in many interesting ways – official account menu, welcome message, H5, videos and more. 

We also recommend preparing different content for different target audiences and for fans at different stages of relationship with your brand e.g. new followers, potential customers, repetitive customers.  

WeChat Content Formats

Depending on the goal you want to achieve, you might want to choose different content types or combination of more touchpoints to take your communication to the next level. Top-notch account optimization is a requirement for successful interaction with your fans on WeChat, then you can experiment with different formats and styles of your WeChat articles and campaigns. 

WeChat Content Pillars

What are the most important topics that you would like to share with your fans and what are the topics that are the most interesting to your social personas? Focus on these areas and find a balance between brand and social-led content.

Determine the frequency of each topic and try to stick to it to not overwhelm your audience with similar stories all the time. 

  • Other Features to Leverage

WeChat is much more than articles – Tencent is constantly expanding its ecosystem of features that can be used by brands. In the past couple of years, new tools such as WeCom (previously WeChat Work), Mini programs, WeChat Channels, WeChat Search (Sou Yi Sou) or WeChat Beans have been introduced and we can only expect to see further new updates each year.  

Try to follow the latest WeChat/Weixin news and experiment with new tools to keep up with the changes taking place on WeChat and Chinese social media. 

Take a look at some of the key tools that you can use in your brand communication on WeChat.

  • Interactive posts,
  • WeChat Channels,
  • Mini programs,
  • H5 pages,
  • Surveys,
  • Live-streaming,
  • Coupons,
  • and more.

  • Distribution & Amplification

Because WeChat is a semi-closed platform a thoughtful and well-executed content amplification plan is a must. Every day and every hour, WeChat users are bombarded with articles from millions of WeChat official accounts competing for their attention and clicks. It’s crucial to make sure that your carefully prepared content reaches your target audience in the most effective way. Let us help you to discover multiple touchpoints through which WeChat content can be accessed and understand different methods of content amplification, both organic and paid, to make sure that your WeChat marketing and distribution strategy covers all of them.

48 hours

Lifespan of a WeChat post is extremely short. The most critical time is the first 48 hours after the publication – this is when 90% of reads and interactions happen and the rest usually within total 7 days after the publication. Therefore it’s extremely important to grasp this moment to keep the ball rolling and ensure that the post is 100% optimized for WeChat and checks the boxes of shareability or the ‘wow’ factor.

When you post a new article, WeChat users first see the preview of the post. When your brand secures at least the opening of the article, you can work towards a positive reaction, for example share or ‘wow’.

Organic distribution

By organic distribution, we mean all the promotion methods that you don’t need to pay for and purely utilize your own resources. Keep in mind that these methods can be relatively time consuming and require some effort on your and your team’s end. Some of our favorite organic methods include:

  • Optimized WeChat SEO,
  • Private traffic management, 
  • Backlinking to previous articles, 
  • Internal teams mobilization to spread articles (sharing, wow, Moments),
  • Collaborations with other partner accounts,
  • Linking from WeChat Channels video. 

Paid promotion

Due to the semi-closed nature of WeChat and a more and more saturated environment, especially when it comes to official accounts, organic reach is decreasing with each year. On the other hand, paid promotion like WeChat ads can get you very far and help you to reach millions of new potential customers. 

The main two types of official accounts to get followers and articles views are:

  • WeChat Moments ads,
  • WeChat Banner ads.  

WeChat Moments ads — displayed within user’s friends’ updates on Moments. WeChat strictly limits the number of ads displayed to each user on their Moments and when scrolling though Moments for a longer period of time, the user might come across max. 3 ads. A Moments ad can drive users to a landing page, video, mini program, shop, coupon and more. This type of ad is suitable for big-scale campaigns as the minimum budget required by Tencent is 50,000 RMB (7,500 USD). 

WeChat Banner ads — usually displayed at the end of a WeChat article, banner ads can drive users to follow a WeChat Official Account, view articles, download an app, signup link or to a customized landing page. Much more affordable than WeChat Moments ads, you can start promoting with minimal budget. 

KOL marketing

If you follow Chinese marketing trends closely, then you are probably already familiar with the KOL marketing. KOL, which stands for Key Opinion Leader, is a fastly growing way of promoting your brands with the help of influencers. Brands fell in love with this kind of marketing because compared to Western influencer marketing, KOLs  are perceived as more trustworthy in opinion of the Chinese consumers and this trend doesn’t show any signs of slowing down. You can choose from a wide range of big and small KOLs across different industries. 

You can adopt various strategies when working with Chinese KOLs.

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Chinese Advertising Regulations and Those Who Can’t Advertise on WeChat

October 17, 2022

China, like the majority of nations, has enacted laws governing advertisements to safeguard the health and safety of consumers. The Republic of China’s Advertisement Law stipulates general rules that all advertisers must abide by. 

There are also more stringent regulations for certain sectors, such as the tobacco, alcohol, and healthcare industries. However, as non-traditional media platforms like WeChat have grown in popularity, the nation has tightened its regulations on advertising. 

 

Get started with WeChat advertising

WeChat is one of the most used social media platforms in China. That’s why is very attractive to brands looking to market their products in China. Marketing using WeChat can reach a huge number of target audiences. 

And here comes the WeChat advertising. WeChat advertising enables companies to display promotional messages through:

Additionally, WeChat advertising is a great tool for brands to enhance and maximize the number of WeChat Official Account followers, it helps companies to drive their traffic and generate conversions into sales.

 

Industries banned or restricted in WeChat

The Chinese government in general has many laws and bans that overlook advertisements, including ads on social media platforms like WeChat. Here are some of the industries banned by the Chinese government for advertising.

  •  Pharmaceutical/drugs;
  •  Obscenity;
  •  Pornography;
  •  Gambling;
  •  Superstitions;
  •  Terror;
  •  Violence.

In addition, regulated industries for advertisements in China are:

  • Alcohol
  • Tobacco
  • Health and Medical
  • Investments
  • Real estate 
  • Education
  • Legal Services
  • Airlines
  • Financial Services

However the list is very dynamic, and WeChat always has the final say on whether your company is eligible or not to run ads on the platform.

On the other hand, note that for overseas entities WeChat requires a separate application for a WeChat advertising account and the scope of ads is strictly related to your company’s registered business. It can get quite tricky, right?

However, if your company falls within any of the above categories not all is lost. You still have plenty of indirect and legal solutions to promote your content on WeChat. For instance, you can focus on WeChat SEO and optimizing your keywords to whitelisting. Subscribe to our newsletter for more news on this topic.

Advertising regulations on WeChat

The key elements of the advertising law as they apply to WeChat are outlined below. Firstly, qhen attempting to create effective advertisements, WeChat also has its own terms that are frequently updated:

  • Avoid superlative adjectives like best, highest, greatest, etc when talking about any product or service
  • Do not place a brand, product, or service on a scale like 5-star rating or international/national ratings
  • Kindly avoid using words such as top quality, excellent, cutting edge, or premium when advertising a product/service in WeChat
  • Do not use words with “one” like “one of the top”, “one of the best” or “one of a kind” etc to describe anything in WeChat advertisements
  • Please avoid any mentions of scarcity in an ad like very rare, unique, one few left, etc.
  • Do not mention anything claiming to be “national leader” or of “international quality” or words similar to this
  • Do not use any national flag, emblem, or anthem of any country in WeChat ads
  • You can only use RMB for settlements and foreign currencies are not allowed
  • The content of the advertisements must be practical and should not be exaggerated
  • Should not talk about transportation, educational, commercial, or cultural facilities under planning or under construction
  • All the images used in the advertisement should be realistic
  • For the ads related to bank loans and other bank services, complete details of the bank must be provided
  • WeChat ads should not have language that sounds discriminatory

Secondly, there are more requirements for advertising:

  • When publishing ads about limited sales, the exact dates and duration must be provided in the advertisement
  • Do not provide statistical information in WeChat ads until a proper evidence source link is given
  • Avoid ads with unlicensed tie-ups with major events happening in the country like Winter Olympics, Olympic Games, etc.
  • Should not use language that can possibly manipulate the consumers
  • Do not use Click-for-gift tactics in WeChat ads. Any gifts offered must include all the details like name, value, quantity, and any timeline for the event
  • Never use words referring to a special title like superstar, leader, or synonyms

In addition, WeChat accounts registered with overseas business licenses must apply separately for WeChat advertising accounts.

In conclusion, advertisement regulations are a great way to protect consumers. Similarly, China, like any other country, wants to protect consumer safety and health. But the restrictions are stricter than in most countries, and it’s common for all social media platforms, including WeChat.

On the other hand, WeChat has its own restrictions too, which makes it even harder to advertise using WeChat ads. In addition, specific wording requirements might make your ad not pass the verification by Tencent. 

If you are a business that’s looking to advertise on WeChat, it is very important to understand the rules and regulations on the government and platform levels and above all abide to the requirements to not have your WeChat official account suspended or deleted.

At The WeChat Agency, we use our knowledge and expertise to help businesses build content in accordance with the advertising regulations in China and WeChat. We help create meaningful partnerships and networks among Chinese customers. For additional information, please contact us at contact@thewechatagency.com. Feel free to subscribe to our monthly newsletter too. 

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