Revealing Potential: Assessing the Latest Advances in China’s Industry

1.WeChat added recommended attention traffic entry

Addition of traffic entry to the WeChat account homepage. After selecting “follow account,” the account of “other followers also like” will appear, asking how many friends have looked at the account. If you click the “more” button in the upper right corner of the screen, a list of 18 suggested accounts for attention will appear.

 

2.Tmall Double-11 155 brands opened to break 100 million, the first hour of 70,000 brands more than last year all day

On October 31, at 8 PM, Tmall Double 11 officially opened for business. 155 brands were available for purchase, and in the first hour, 71,900 brands were sold—more than on the first day of the previous year.

A total of 14 brand live broadcasts broke 100 million, 280 store direct broadcast rooms broke 10 million, the opening of 29 direct broadcast rooms broke 100 million, and the store broadcast became a new dividend for brand growth. 

The live broadcast of drinks continued to be hot, with a year-on-year growth of 782% in 4 hours. Azhuo Tavern, wine fairy Liangge became the second Taobao, the fourth broke the million broadcast room.

 

3.Xiaohongshu taps into outdoor fall trends with “Go Wild Festival

  • Xiaohongshu launched its second annual “Go Wild Festival” on October 19, collaborating with prominent outdoor media organizations such as “Outdoor Adventure” and “Hiking in China.”
  • Along with collaborating with numerous outdoor brands, the online platform planned a series of offline events that coincided with fall.
  • The campaign covers a wide range of outdoor sports, such as cycling, hiking, fishing, and rock climbing.
  • The launch of the “Go Wild Festival” not only aligns with the platform’s ethos but also magnifies the burgeoning interest in outdoor activities among today’s youth.

LINK: https://daoinsights.com/news/xiaohongshu-taps-into-outdoor-fall-trends-with-go-wild-festival/

 

4.Douyin anchor’s ‘vulgar’ YSL beauty livestream a cautionary tale for brands this Singles’ Day

  • As she advertised YSL beauty products on her show, top Douyin anchor Traffic Yellow (红绿灯的) faced accusations of being impolite and vulgar due to her messy hair and twisted expressions. 
  • YSL’s official Weibo account featured screenshots of her that many netizens shared, criticizing the livestreamer for pushing the foundation cushion of the upscale brands.
  • In order to determine whether the live broadcast room’s content and price point are consistent with their brand, brands must conduct due diligence. 
  • Luxury brands like YSL would be well advised to put image alignment ahead of quick sales in order to maintain their exclusive aura, even though some live streamers do not have large followings.

LINK: https://jingdaily.com/ysl-beleaguered-douyin-top-anchors-livestreaming-crazy-little-brother-yang/

 

5.How to build and maintain customer loyalty in Chinese market
In China, customer loyalty, especially among Generation Z, is a crucial consideration.

  • Key strategies for building and maintaining customer loyalty in China include:
  • Emphasizing good product quality as the foundation of loyalty.
  • Implementing effective marketing strategies that connect with customer values and emotions.
  • Personalization to cater to individual customer needs and stand out in the market.
  • Utilizing loyalty programs, such as membership cards and rewards, to encourage ongoing engagement.
  • Chinese brands are successfully leveraging the Guochao trend by incorporating cultural elements into their products and marketing, enhancing customer loyalty.
  • KFC’s localization strategy in China, with regionally tailored menu items, has contributed to customer loyalty in the country.

LINK: https://daxueconsulting.com/customer-loyalty-in-china/

 

6.Sign of the times: Halloween with Chinese characteristics takes flight in Shanghai as cultural jamboree sees young lampoon public figures

  • Young people in China have adapted the Western Halloween celebration into a “Meme Playing Festival” in which they lampoon controversial public figures and express themselves through performance art.
  • Not only did the extravagant costumes on show and the carnival atmosphere draw sizable crowds of people, but they also sparked a lot of conversation on mainland social media.
  • Numerous youths also took advantage of the chance to be dissatisfied with their current employment circumstances.
  • A young man in a plaid shirt with disheveled hair and dark bags under his eyes introduced himself as “The agent.” The suggestion was that he needed to be prepared to work anywhere and at any time, as evidenced by the tea drink and traditional black backpack he was carrying.
  • “Chinese people have their own way of celebrating ‘foreign’ holidays,” someone said. Could this be a novel manifestation of cultural self-assurance?

LINK:https://www.scmp.com/news/people-culture/trending-china/article/3240127/sign-times-halloween-chinese-characteristics-takes-flight-shanghai-cultural-jamboree-sees-young 

Exploring New Horizons: Uncovering the Latest Developments in China’s Market

1.Wechat Channel releases the “flash purchase” new function, only to specific categories opened

The Channel has unveiled the conditions for its “flash purchase” service, allowing retailers to facilitate online ordering during live broadcasts for specific users. To activate this feature, merchants must meet certain criteria related to their business category, qualifications, credit, product quality, and sales volume. The flash purchase products must be physical and described fully during live broadcasts, matching the invoice card and product information. Flash sale items can only be sold during live broadcasts, and the sale ends either when the broadcast concludes or when stock is depleted.

Merchants can create flash purchase orders for particular users, which are accessible only to those users. Multiple intended users can also be targeted with flash orders, but the same user can’t have duplicate orders and must create new ones after successful payment.

 

2.Bus rentals become this autumn’s hottest wedding trend

The usual Golden Week marriage boom came as expected this year, but so too did a fresh take on the traditional Chinese wedding custom of 接亲, or “picking up the bride”.

In a down-to-earth spin on the tradition, some young couples teamed up with local transport departments to create a bespoke “wedding bus” experience. In this trend, public buses decked out in DIY wedding decorations carry the wedding party to their venue, instead of the typical suite of austere luxury cars.

The top wedding bus post on the lifestyle-sharing platform Xiaohongshu, which garnered over 20,000 likes. 

With birth and marriage rates sinking lower and lower in China, state-led campaigns to encourage marriage and childrearing have become pervasive and transparent. Trends like wedding buses breathe new life into staid traditions and allow Gen Z and millennials to take ownership of these highly personal life decisions. 

LINK: https://daoinsights.com/news/bus-rentals-become-this-autumns-hottest-wedding-trend/

 

3.Is there a solution to China’s $81 billion ‘daigou’ gray market?

  • With young consumers having grown accustomed to purchasing from daigou, the market is growing at lightning speed. 
  • According to report, “The Daigou Index 2.0,” China’s gray market size is an estimated $81 billion (600 billion RMB), having expanded by over 40 percent since 2019.
  • Daigou can offer tax-free products, which are more affordable than purchases made within China. And even some brands don’t even have counters”.
  • Aspirational middle-class consumers are becoming more cautious with their spending. And as a result, they may prefer to buy products at a discount rate from daigou rather than purchasing directly from the brands.
  • In addition, Chinese Gen Z shoppers are keen on discovering and experimenting with new brands – gray market importers’ ability to access limited-edition or products unavailable in China has made the sector popular among young consumers.

https://jingdaily.com/is-there-a-solution-to-china-81-billion-daigou-gray-market/

 

4.WeChat Luxury Index 2023: How to Connect With 1.3 Billion Consumers?

  • WeChat has evolved into a vital platform for brands to engage and convert Chinese consumers, extending beyond mere communication.
  • WeChat’s various components, like Mini Program, Channels, WeCom, and Official Account, create a seamless customer journey loop. It has evolved into a primary direct-to-consumer (DTC) channel, offering services and information, challenging traditional websites. Brands can accompany customers from acquaintance to purchase, nurturing their private domains on WeChat.
  • WeChat’s open rates for articles have declined, partly due to muted notification settings for Service Accounts and follower disinterest.
  • Brands have adapted content strategies, pushing content less frequently but more focused on ROI.
  • Menu clicks and service-related behaviors have gained prominence, with over 55% of menu engagements being CRM-related.
  • Brands are redirecting efforts and investments to other WeChat assets, but Official Account content remains vital.
  • Brands capture more data through Mini Programs, with 85% of behavioral data collected from them, enhancing consumer profiles and WeChat strategies.

LINK: https://www.luxurysociety.com/en/articles/2023/10/wechat-luxury-index-2023-how-connect-13-billion-consumers

 

 

5. Coca-Cola teams up with Holiland for futuristic AI chocolate

  • Coca-Cola and bakery brand Holiland bring out a new flavour of Holiland’s popular ‘Dandelion Air Chocolate’ truffle.
  • This time they co-created with AI and named Y3000. On Weibo, China’s Twitter-like microblogging platform, ‘#可口可乐 好利来#‘ (#Cocacola Holiland) gained 27 million views, peaking at number 6 on the hot search list.  
  • This collaboration comes after the release of Coca-Cola’s Y3000 Zero Sugar Coke, an AI co-created soda of the future.
  • Holiland has been on a streak of crossovers including Hello Kitty and Rick & Morty
  • Now that AI is playing a bigger role in China’s digital economy, this co-branded chocolate feels like a natural next step for both parties.  

LINK: https://daoinsights.com/news/coca-cola-teams-up-with-holiland-for-futuristic-ai-chocolate/ 

Unveiling Prospects: Delving into the Newest Advancements in China’s Market

 

1. Mainland Chinese tourists flock to Hong Kong for first post-Covid National Day holiday, but do not plan to stay long

 

  • Chinese tourists who were asked about their travel plans in the city said they would rely on travel articles posted on the Chinese social media and e-commerce platform Xiaohongshu, which is becoming more and more well-liked among young mainland Chinese people looking for interesting places to visit. 
  • A tourist referred to the impression she had of the city while scrolling through Xiaohongshu and said, “We are looking for a nostalgic feeling in Hong Kong.” 
  • Compared to pre-pandemic levels, travelers were considering shorter trips. Spending by visitors from the Mainland China had also decreased. 
  • The decline was attributed to both China’s economic slowdown and the Yuan’s depreciation, which is the country’s currency. He asserted that he thought spending would pick up once the Yuan gained strength.

LINK:https://hongkongfp.com/2023/10/01/mainland-chinese-tourists-flock-to-hong-kong-for-first-post-covid-national-day-holiday-but-do-not-plan-to-stay-long/

 

 

2. RED private message function“Sixintong”

 

 

A professional platform of XiaoHongshu called Sixintong offers features like welcome messages and automatic replies to greatly increase the brand’s marketing and operation efficiency in XiaoHongshu.

  • In order to encourage users to engage in deeper communication, it is possible to edit the relevant greeting so that it is automatically sent when a user sends a private message. Examples of this greeting include a basic introduction to the service or recent promotions and events. 
  • For some high-frequency basic private messages, we can set up menu to encourage users to click, such as phone calls, product inquiries, joining group chats, filling out forms, sending post links, and so on. 
  • Find potential customers in the comments section right away, actively seek out their needs, and help with conversion by doing so. 
  • The initial prerequisite is that there must have been more than 3,000 media purchases made overall over the previous 30 days.

LINK: https://www.niaogebiji.com/article-636629-1.html

3. How brands can best maximiae Chinese apps Xiaohongshu, Douyin, Weibo and Zhihu

 

 

  • Douyin

 

 

The platform with the most monthly active users (MAU) among the four is China’s TikTok Douyin, with 759 million. Short videos that are primarily intended for entertainment make up its content. The majority of internet users spend their free time there looking for both entertaining and educational content.

 

  • Xiaohongshu

 

Users on Xiahongshu are primarily drawn to articles about beauty and fashion. Small- and medium-sized KOLs, KOCs, and KOPs dominate the platform.

 

  • Weibo 

 

For news, announcements, product launches, celebrity endorsements, and apology posts, brands use the Chinese microblogging app Weibo as their official website. Weibo is used by many businesses when launching new products and collaborating with celebrities to gain traction because the platform attracts a sizable following of celebrity fans.

 

  • Zhihu

 

Zhihu is not a social media app like the aforementioned channels; rather, it is a Chinese translation of Yahoo! Answer. When they have questions or doubts about anything, from beauty tips to medical treatments, people look for reliable answers.

LINK:https://jingdaily.com/xiaohongshu-douyin-weibo-zhihu-how-can-brands-best-leverage-these-platforms/

 

4. From Jennie to Zendaya to Fan Bingbing: Chinese and global stars dominate Paris Fashion Week

 

 

  • With Hollywood heavyweights like Zendaya at Louis Vuitton, Pamela Anderson at Vivienne Westwood, Kylie Jenner at Schiaparelli, and Jennie Kim at Chanel all attending, Paris once again demonstrated how global celebrities are a vehicle for visibility across social media.  
  • Also making a splash was Chinese homegrown talent. Following her comeback to the spotlight, actress Fan Bingbing walked the Mugler runway alongside stars like Paris Hilton and Angela Bassett, while domestic babes Angelababy and Dilraba Dilmurat attended shows at Roger Vivier and Dior. 
  • The most effective marketing strategy a designer can use today is getting an A-list celebrity to support your brand, whether they are a member of the Kardashian-Jenner family or the internet’s current “it” person. And the metrics reflect that. 

LINK:https://jingdaily.com/jennie-zendaya-fan-bingbing-chinese-global-stars-paris-fashion-week/ 

 

 

5. China’s ‘Super Golden Week’ breaks records amid mounting economic challenges

 

  • Starting September 29, the eight-day ‘Super Golden Week’ is this year’s most popular holiday.
  • Over 2 billion people moved across regional boundaries in the nation, or 257 million people on average each day.
  • Thailand is expected to become the preferred destination for Chinese outbound tourists (partly due to its visa-free policy), followed closely by South Korea, Malaysia, Singapore, Australia, and the UK.
  • Apps like Fliggy, Ctrip, and Xiaohongshu make it simpler than ever for younger travelers to plan and book travel without using a traditional agent because they cater to their desire for authentic travel experiences.
  • As a way for young people to decompress, temples have also become very popular. 

LINK:https://jingdaily.com/china-super-golden-week-breaks-records-amid-mounting-economic-challenges/

 

 

6. The Daigou Index 2.0 The biggest threat to luxury in the next five years

 

  • The Daigou market in China is thought to be a problem worth $81 billion USD.  
  • Since 2019, the market’s growth is estimated to have exceeded 40%. Professionalization levels have increased, and more platforms have emerged to serve the expanding market.
  • Instead of your typical Chinese international student earning a little extra money on the side, a typical Daigou today is more than likely a large organization with significant purchasing power.  
  • But brands are not always cognizant of the scope and dynamics underlying this segment of the Chinese gray market.

LINK: https://mp.weixin.qq.com/s/YvJCarTqbyBjyZAN1Pv3mQ 

What’s new in China these days?

Top 3 private traffic platforms for merchants in China

 

WeChat, Alipay, and short video platforms like Douyin and Kuaishou have emerged as the most crucial platforms for Chinese merchants’ private traffic operations, claims a report from iResearch.

Because more than 80% of businesses believe the cost of private traffic has increased by 40%, conversion rate and leveraging public traffic have become the primary focus.

It is also becoming more common for private domain layouts to be multi-platform. Applets (mini-programs) are the standard configuration for private-domain businesses, and WeChat, Alipay, and short video platforms have emerged as the primary platforms for private-domain businesses.

Link: https://www.chinainternetwatch.com/35117/private-traffic-platforms/

 

Chinese Luxury Consumers Abroad: A Missed Opportunity?

 

Over the last five years, the number of Chinese people relocating overseas has increased due to economic and “living environment” factors, as well as, more recently, the mainland market lockdowns.

In major markets such as the United Kingdom, the United States, and France, overall search demand for the three categories is increasing by 23% on average.

Brands should also consider macro migration trends to markets such as the UAE, which, while currently serving a smaller audience pool, has seen an influx of Chinese expatriates in recent years and expects continued growth in these communities.

Fashion, watches and jewelry, and beauty are among the most popular categories.

Link: https://mp.weixin.qq.com/s/gxsFcc-HsmS182JKgz3O8Q   

 

Amazon Competitor Temu Ranks Third In App Downloads After A Month

 

Temu, a new e-commerce platform serving the North American market but owned by Chinese e-commerce giant Pinduoduo, launched just over a month ago.

Since then, it has expanded its merchandise range on its website and app to more than 100 categories of goods, including fashion, jewelry, health, and home supplies. 

Temu downloads in the App Store are steadily increasing due to a massive supply chain, extremely low prices, and a novel approach to wooing global shoppers. 

Link: https://jingdaily.com/temu-pinduoduo-app-store-downloads/   

 

Taobao officially resumed cooperation with Kuaishou chain

 

On October 28, Taobao alliance announced that merchants through Taobao alliance will be able to publish goods and service links in the Kuaishou live broadcast shopping cart, short video shopping cart, product details page, and other modules. 

It is expected to be fully restored by October 31 at 23:59:59 (in the event that some commodity categories and special commodities cannot be released, the Kuaishou platform’s access requirements will take precedence).

Merchants can also publish links to goods and services and generate transactions via the Taobao alliance, the Kuaishou live broadcast shopping cart, the short video shopping cart, the commodity details page, and other modules. 

Any charge adjustment must be made on the basis of the actual charges. Taobao alliance each charge standard, remaining unchanged from before.

 

JD will fully resume cooperation with Kuaishou external chain on October 29

 

Jingdong Union announced on October 28th that it would resume full cooperation with Kuaishou in the external supply chain. 

The grayscale testing of products is currently complete, and the trailer function of Jingdong goods in the Kuaishou broadcasting room will be gradually opened today, with full recovery expected on October 29th.

According to JD Union, the resumption of JD Union and Kuaishou cooperation means that Kuaishou users have more diverse consumption options and can experience the quality goods and services provided by JD in a more convenient manner.

What’s new in e-commerce?

Why Experience, Story and Video Are Key Sales Drivers in Chinese Cross-Border Commerce

 

Tmall adopts a slower, more drawn-out strategy intended to entice customers with a wide variety of options, while Amazon places a premium on speed and convenience, with quick conversions and brief visits. Amazon is extremely quick in and quick out, and its search algorithm is built around helping you find the product you want as quickly as possible. 

Tmall is more concerned with presenting you with more brands, a wider variety, and as many different product images as it can. The goal of Tmall’s strategy, which is to interact with customers, is to do more than just make sales. China has essentially made shopping into a game in terms of e-commerce.

The app gives you the impression that you are there to experience something rather than to make a purchase while you are using it. Tmall does a great job of encouraging businesses to post more content, both user-generated and branded. Live Streaming and live videos have increased significantly.

https://www.retailtouchpoints.com/topics/digital-commerce/mobile-commerce/why-experience-story-and-video-are-key-sales-drivers-in-chinese-cross-border-commerce

 

Alibaba to scale up cross-border e-commerce activities

 

As domestic consumption on the mainland continues to decline, Alibaba Group Holding is stepping up efforts to expand its cross-border e-commerce operations through a new campaign with authorities in Hangzhou, the capital of eastern Zhejiang province. This initiative aims to support more Chinese exporters as they expand abroad.

Other Chinese cities have also made plans to increase the volume of international e-commerce, demonstrating a wider support for the recovery of the mainland’s economy.

Through its various subsidiaries, including the international Tmall and Taobao Marketplace operations, the Southeast Asian e-commerce platform Lazada, and the global retail site AliExpress, Alibaba has connections to the Hangzhou pilot zone.

https://finance.yahoo.com/news/alibaba-scale-cross-border-e-093000775.html

 

JD.com Launches Robotic Shops “ochama” in the Netherlands

 

Two robotic stores under the new brand name “ochama” were launched by JD.com, a leading supply chain-based technology and service provider, on January 10th, 2022, in the Netherlands. Additional locations will be added soon. The new store model introduces a previously unheard-of shopping format that combines home delivery service, pick-up shops where robots prepare the packages, and online ordering.

JD.com has never before had a physical retail location in Europe. Ochama, which combines “omni-channel” and “amazing,” is the first Dutch omni-channel retailer to provide both food and non-food items in a single shopping app.

Through ochama’s App, where a full range of A-brand products are offered covering fresh & packaged food, home appliances, beauty, maternal and child products, fashion, home furnishings, and more, customers can conveniently order products online using the omni-channel model.

https://jdcorporateblog.com/jd-com-launches-robotic-shops-ochama-in-the-netherlands/

What’s New in China?

Consumers in China Shift Focus from Instant Gratification to Longer-term Value

Consumers in China have entered a new era characterised by increased sophistication and prudence, a commitment to sustainability, and a desire for work-life balance. Despite the fact that family remains the most important factor, the “me” economy has grown in popularity.

Also, convenience is becoming increasingly important. Consumers like the convenience of smart gadgets, with 70% prepared to contribute personal information for improved services, but they are concerned about excessive push messaging. The content given via push messaging is unsatisfactory for 75% of consumers because it is irrelevant or not tailored to their requirements.

Link: https://newsroom.accenture.com/news/consumers-in-china-shift-focus-from-instant-gratification-to-longer-term-value-accenture-research-finds.htm

Are Chinese Middle-Aged Men Luxury’s Next Big Spenders?

China’s menswear market was worth $104 billion in 2021, according to a survey by data analysis firm iiMedia Research, and is predicted to increase at a CAGR of 8.47% over the next five years. In a country with a population of over 1.4 billion people, it’s no surprise that male clients want to have a voice in their wardrobe – hence the term ta jingji, or “He economy.”

An account called @云爸爸品牌男装, also known as Yunbaba, that sells middle-aged men’s clothing has gained ground recently on Douyin. It attracted a lot of attention from the audience including younger people.

Canudilo, a local menswear brand famed for its traditionally fitted suits and separates, is hosting a series of themed fashion roundtables for male customers. It also works with renowned local designers and artists, such as Liu Pingyun (who designed the 2022 Beijing Winter Olympic mascot), to develop eye-catching pieces for the middle-aged market.

As the menswear market accelerates, options for older male shoppers are limited. “Men are too shy to discuss how to dress if their bodies are out of shape. Money is not the problem but the market still has a lot to do to educate this group.” 

Link: https://jingdaily.com/chinese-middle-aged-men-shoppers-ralph-lauren/ 

WeChat Unveils New Feature for Managing Group Chats

Admins and group chat owners can now highlight a message by long-pressing it and selecting “Sticky on Top.” Members of the group can click on the message, which will take them back to the original post, making the material more evident to the reader.

The hashtag #WeChat released a group chat message pinning feature# garnered over 460 billion views on Weibo this week, referring to a new feature that allows users to pin group chats to the top of WeChat for easier access. Netizens, on the other hand, are dissatisfied since they identify WeChat as nothing more than a working app. Users, on the other side, are proposing additional features like as the removal of like notifications and higher resolution photographs, among others. Despite the less than enthusiastic response from users to the new feature, WeChat remains the most popular social media platform among Chinese users, with over 78% of its 1.24 billion users residing in the country.

However, brands that build private traffic groups on WeChat may benefit from this capability. Brands might, for example, provide loyal consumers with exclusive discounts and bonuses, or improve the customer experience by providing more tailored aftersales services. Meanwhile, during recent lockdowns in locations such as Shanghai, group chats on WeChat were heavily used for collective shopping. As a result, as group buying has transitioned from rural to mainstream following the 2022 lockdowns, the group-buying community can benefit from this new function by allowing consumers to locate their orders more efficiently.

Link: https://mp.weixin.qq.com/s/qUotevoBpFQXcebxXR4DBQ 

Elon Musk Tells Employees He Wants Twitter to Be More Like WeChat and TikTok

Elon Musk told Twitter staff on Thursday that if the company wants to reach 1 billion users, it needs to become more like WeChat and TikTok. Musk stated that the app should be more useful and that “people should be really entertained and informed.”

“There’s no WeChat equivalent outside of China,” Musk said, “You basically live on WeChat in China. If we can recreate that with Twitter, we’ll be a great success.”

Musk emphasised his desire for Twitter to rely more heavily on subscriptions and fees on the call, suggesting that people should pay to be verified.

Link: https://www.theverge.com/2022/6/16/23171054/elon-musk-twitter-deal-1-billion-users-wechat-tiktok

Is Tech Accessories Luxury’s Next Big Opportunity?

Because so much of daily life in China is impossible without mobile technology, the industry is particularly lucrative. According to NPD Group, a market research firm based in the United States, 75% of smartphone users use cases.

The phone case industry is predicted to increase by $11.74 billion (about 78.1 billion yuan) in value between 2020 and 2025, according to a report by market research firm Technavio. Headphone cases, computer cases, and other smart device accessories, on the other hand, are on the rise.

Bottega Veneta created a case for Apple’s iPad in 2010 that featured the brand’s characteristic Intreccio woven design. In recent years, premium companies have embraced headphone cases, with Dior, Gucci, and Prada all promoting high-end designs.

Years later, in June 2021, Chanel released two pearlized leather AirPods cases, causing a stir. These were made of sheepskin and featured a rhinestone-studded version of the traditional Chanel double C emblem. Many people were put off by its expensive price of about $2,970 (20,000 yuan). “The headphone case is more expensive than the headphones, so what’s protecting what?” joked one netizen.

In the end, demand for tech accessories will always be tied to the gadgets they’re meant to complement and protect. To today’s Chinese consumers, luxury is defined by goods that represent their personal taste and style, rather than by a price tag. Like apparel, phone cases (and headphone cases) have become a popular method for young customers to express themselves. It’s only a matter of time before luxury brands and niche players increase their investment in the segment and allow for greater personalisation.

Link: https://jingdaily.com/luxury-phone-tech-accessories-chanel-airpods/

Xiaohongshu Launches Official Cooperation Platform

In April, Xiaohongshu announced management regulations for illegal brand point deductions, which will deduct points for brands that engage in illicit marketing practices. The guidelines’ objective is to severely restrict the brand’s “Private transaction” (i.e., the brand’s private collaboration with bloggers to release posts), requiring the brand’s and bloggers’ cooperative promotion to be performed through the marketing platform “Dandelion” under Xiaohongshu.

Why are brands worried about this promotion platform?

For brand :

  1. The brand will worry that the articles published through the cooperation platform will display the brand’s logo, indicating that this is an advertisement, and users will feel uncomfortable
  2. the brand needs to pay 10% of the service fee to the platform, which means that the launch cost is higher.
  3. the brand needs to go through a series of processes through platform cooperation, and the procedures are very cumbersome
  4. the brand should also consider the business content scheduling of the blogger.

Although brands will face such troubles, it is undeniable that the introduction of the rules is necessary. In the past few years, many brands have relied on the little red book to privately seek cooperation with bloggers and even issued false advertisements.

Therefore, for brands, if they want to open the market by relying on red books in the future, it may be the “optimal solution” to follow the rules of the platform.

Link: https://mp.weixin.qq.com/s/M1sFpVo-IdzNjpvYsc1iEg

 

The Latest News From China

The Development Trends of the WeChat Mini-Program in 2022

Current situation:

  • 450 million DAU
  • 4 million mini-programs created (x2 more than the number of native apps on iOS)
  • 95% of e-commerce brands have mini-programs

Context:

The rise of China’s mobile internet market has slowed, and the growth in individual device online time has practically halted. Customer acquisition became increasingly difficult for emerging applications. Users want apps that would not require installation or uninstallation, were constantly available for use at their fingertips and could be exited after usage. 

These facilitated the emergence of mini-programs

Development trends:

Mini-programs have grown in popularity not just in first- and second-tier cities, but also in third- and fourth-tier cities, and even counties. The most popular industries will continue to be e-commerce, live streaming, retail, community group purchasing, and tools.

Since WeChat is expected to introduce public domain traffic for e-commerce mini-program streaming, live streaming commerce, which is currently popular, will become even more appealing to businesses.

 Operation and service trend —— Refined operation, brand cultivation:

Start transition from “traffic” thinking to “retention” thinking by creating their own private domain traffic pool

Brands need to build a “private domain matrix” comprising WeChat features with mini-program, WeChat enterprise, video channels, mini-program live streaming and Official Accounts to guide the transformation

Link: https://qpsoftware.net/blog/development-trends-wechat-mini-program-2022

TikTok Shop’s Troubled UK Expansion: Staff Exodus and Culture Clash

TikTok is attempting to imitate Douyin’s phenomenally successful live-streaming approach (the Chinese version of TikTok). Since October 2021, the UK has become the first market outside of China to debut TikTok Shop.

More than 50% of the e-commerce team apparently quit in the past months and more is ready to exit the company.  Extremely long work hours (the 996 culture comes to mind) and high KPI targets are the key reasons for this. Employees also said that management is pushing solutions that work in China but aren’t tailored to the needs of the UK.

Link: https://www.ft.com/content/dc1aba86-2055-4521-8f0c-1f026c7f6864 

Asia-Pacific Consumers Willing to Pay Premium For Sustainable Products: Report

According to a recent survey released ahead of World Environment Day, nearly 90% of customers in Asia-Pacific are willing to pay extra for sustainable products, but a lack of information and availability is holding them back.

Alibaba Group, based in China, has vowed to be carbon neutral by 2030 as it reduces emissions across its operations and collaborates with millions of merchants to provide more sustainable items to the platform’s over 1 billion users. 

Alibaba also promises to expand its sustainable product line and advertise it properly. There are more than 460 certified ecolabels globally which increases consumer confusion. 

Link: https://www.alizila.com/asia-pacific-consumers-willing-to-pay-premium-for-sustainable-products-report/

TikTok’s Toxic ‘996’ Culture Is Forcing UK Employees out the Door

At least 20 staff have left TikTok since the company launched TikTok Shop in the UK in October, a live-streaming e-commerce platform. Employees complain that they are required to adhere to China’s working hours, which frequently result in them working more than 12 hours per day. Employees who took time off were penalised by the corporation, which rewarded overworking. Other former TikTok employees have also spoken out against the company’s hostile work atmosphere.

“The culture is really toxic. Relationships there are built on fear, not cooperation,” a former London-based team leader said. “They don’t care about burnout because it is such a big company, they can just replace you. 

Joshua Ma, the head of eCommerce at TikTok Europe and a senior executive at China’s ByteDance — the owner of the viral video app — upset London-based employees at a dinner this year when he declared that as a “capitalist,” he “didn’t believe” companies should offer maternity leave. TikTok informed employees on Wednesday that Ma had “stepped back” from his role while the company conducted a formal investigation into the comment.

TikTok Shop’s Troubled UK Expansion

Last year, Bytedance opened a Tiktok shop in the United Kingdom, but the results were unsatisfactory. According to the report, the main reason for Tiktok’s failure is that users are not accustomed to shopping on the platform; many live streams even make no purchases.

TikTok Shop’s goal is to buy low-cost things directly from low-cost producers in both the UK and China.

Bytedance introduced an e-commerce platform named Fanno in Europe in 2021, which is similar to Pinduoduo, as well as a separate e-commerce platform called Dmonstudio, which is a B2C website that sells women’s clothing. However, the plan failed as well, and Dmonstudio was shut down in February 2022.

The experts explained that the vertical e-commence market has never been developing in China because of the existence of Taobao. However, in Europe, the market is quite mature, which could be the main reason that Bytedance failed in this area. 

As a result, Tiktok will need to adjust its strategy both internally and technically in order to thrive. They must adapt to local culture and market characteristics while leveraging their algorithms and content distribution to create a fresh approach to stand out.

Link: https://www.ft.com/content/dc1aba86-2055-4521-8f0c-1f026c7f6864

Slow Live Streaming Is a New Trend

In May, Bilibili conducted a late-night accompanying live broadcast. The live broadcast called “Midnight Song platform” began at 10:30 p.m. only some songs were played. There were no anchors or products. In the evening, the number of viewers on WeChat video accounts reached 100000.

The slow live broadcast without editing and special effects, slow pace and simple pictures has gradually become a place for people to cure their emotions.

The cctv24-hour continuous live broadcast of hospital construction lasted 117 days at the start of 2020, with approximately 200 million views and more than 6000 hours of the online live broadcast.

There’s also the ipanda panda channel, which broadcasts a 24-hour live feed of enormous pandas, a national treasure, to people all over the world.

The slow video has become popular not only at home but also abroad

The Discovery Channel also produces a variety of slow-motion televisions with superb picture quality and stunning photography. On the longest day of the year, Icelandic rock band Sigur Rós took a 24-hour trip around the island. Their music was blended with the fog of northern Europe to provide sensory satisfaction to the audience; the public has a particular taste for sluggish live broadcasting, which is the time preference. People “trapped in home life” are highly eager to travel and get close to nature, and thus view the outside world, thanks to the epidemic’s travel limitations.

Link: https://mp.weixin.qq.com/s/Ee-Md4O0V5JOh_ZUrzZRQw

 

What’s New in China This Week?

What a Buzzword Reveals About Chinese Tech’s Urban Bias

By increasing the frequency of notifications and advertising lurid or scandalous content outside of large cities, internet providers appear to be playing into prejudices about rural or less educated customers.

The ‘xiachen’ practises of internet corporations frequently reflect a skewed perspective of rural and small-town internet consumers. They’re portrayed as exploitable locales, with citizens who are readily satisfied. China’s economic development, however, differs not only between metropolitan cities and rural areas but even inside so-called xiachen markets.

Link: https://www.sixthtone.com/news/1010263/what-a-buzzword-reveals-about-chinese-techs-urban-bias

WeChat Channels: The Key to Your WeChat Ecosystem

Despite the fact that the material on WeChat Channels is not sales-oriented, the platform is nonetheless beneficial to enterprises, particularly those who have already set up e-commerce operations on the network.

Brands can connect visitors to a WeChat article featuring mini-program store embeds by including a link in the post description. WeChat Channels released an update in March 2022 that allows certified users to list mini-programs on the homepage, increasing conversion rates.

Link: https://mp.weixin.qq.com/s/yax22WrsGERrmtN-2FjMnA 

Nike CEO John Donahoe Says He’s Chasing Generation Alpha

Although Gen Z is presently Nike’s main source of revenue, the sportswear company has already set its sights on Generation Alpha – children under the age of 12.

Nike faces intense competition in China from disruptor and challenger brands, as well as continuing headwinds in China as a result of local anger over Xinjiang linkages and now Covid lockdowns. Nike released a Roblox game with LeBron James to use Web3 to increase physical sport participation while activating in the metaverse. You received a virtual reward for performing physical activity.

Link: https://mp.weixin.qq.com/s/sPMKsitKWHNQ6CzEBFlNYQ 

With Concerts and Pop Stars, Tencent’s Channels Emerge As Big Challengers to Short Video Giants Douyin, Kuaishou

Online concerts featuring big stars from the 1990s and 2000s, such as Lo Ta-yu, Jay Chou, and Westlife, have been organised by Tencent. WeChat’s Channels are gaining popularity, which might shake up the Chinese short video market, which is now headed by ByteDance’s Douyin.

Tencent claimed in its latest quarterly report that thanks to additional entertainment programming and improved algorithms, the volume of videos and total viewing time on Channels, its WeChat-based short-video platform, saw “substantial growth.” The growing popularity of Channels has the potential to shake up China’s short video business, which is now dominated by Douyin.

Tencent’s decision to invite bands that were popular in the 1990s and 2000s corresponds to WeChat’s short-video section’s user base, which is older than Douyin and Kuaishou. Channels also take advantage of WeChat’s large social media network, which allows users to view what their WeChat contacts have enjoyed in terms of posts and videos.

Link: https://www.scmp.com/tech/big-tech/article/3179857/concerts-and-pop-stars-tencents-channels-emerges-big-challenger-short?module=perpetual_scroll_0&pgtype=article&campaign=3179857

China Digital Currency: Leading Mobile Payment Apps Alipay, and WeChat Pay Install New Features to Help Widen E-Cny Roll-Out

On Thursday, Alipay said that its app now includes a button that allows users to search for and download the official e-CNY wallet. Users can make purchases with e-CNY on the app by creating an account with the same phone number as Alipay. On Alipay’s platform, approximately 6 million digital yuan wallets have been “pushed” to merchants, a process that allows a new e-CNY user to commence that payment option. Last year, Alipay, which has around 900 million users, enabled the payment option.

WeChat Pay, which accepted digital yuan as a payment option three months ago, added a similar e-CNY wallet capability to its app in April. At the end of December, the mobile payments platform, which is part of the multipurpose super app WeChat, had almost 900 million users.

Meanwhile, Hong Kong aims to launch a trial programme to utilise the e-CNY in the city soon, making it the first offshore city to use the digital currency outside of mainland China.

Link: https://finance.yahoo.com/news/china-digital-currency-leading-mobile-093000549.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAADsmwpThaIz1VCSUKtkfFxHs8-2J7tneZmfm2YAnImpD5J3BErW0uvdA4ob6OWCz2GLMb_HSkAHalgS82PWinLZ0zM_FAmnTXHt8znZFwhpJpdA93eYjSHAb2SS0ya2YFYTWsaXgE9E8F16WPnT8HqAfNPm6l_72SOnF8cYey1x3

Latest China News

Chinese Consumers are Comfortable Sharing their Data Compared to Consumers in Other Markets

Between 2017 and 2021, China’s loyalty programme market grew at a 13.7% annual rate to $15.7 billion. Over the following four years, it is predicted to increase at a rate of 13.0% each year.

Quick-service restaurants are establishing green rewards programmes to incentivize consumer behaviour in order to promote a more sustainable lifestyle and attract consumers who are driven by eco-friendly companies.

Link: https://www.businesswire.com/news/home/20220512005913/en/China-Loyalty-Programs-Market-Intelligence-Report-2022-Chinese-Consumers-are-Comfortable-Sharing-their-Data-Compared-to-Consumers-in-Other-Markets—ResearchAndMarkets.com

WeChat Channels Live Streaming Rewards “Traffic Coupon” to Drive Traffic and Sales

Option 1: Mini program live streaming: Brands and businesses can add a Live Streaming module or component to WeChat mini program. For example, brands such as Perfect Diary, Forest Cabin (in Chinese: 林清轩), and Prada have held live streamings through WeChat mini program for sales or events.

Option 2: WeChat Channels Live Streaming: Up to early 2022, WeChat Channels have reached 450 million Daily Active Users, a 50% increase compared to early 2021. WeChat Channels Live Streamings are more visible to the public audience compared to mini-programs. For example, people browsing content on WeChat Channels may enter live streaming of a brand they didn’t know before.

Traffic coupon: In 2022 April 12th to December 31st, any live streaming for shopping purposes with the shopping cart function activated will be automatically participating in Merchant Incentive Plan. 

Brands or merchants have to introduce 50 new viewers that didn’t come from WeChat Channels to gain official traffic coupons. You can drive followers from your WeChat Official Account, spread the news through WeChat Moment, WeCom, personal chats, or groups, to Channels Livestreaming.

Link: https://walkthechat.com/wechat-channel-livestreaming-rewards-traffic-coupon-to-drive-traffic-and-sales/

How to Inspire Word of Mouth Marketing from a Chinese Audience

Any marketing strategy’s success is determined by two factors: reach and impact. Unlike mass media advertising, which has a broad reach but a limited impact, word-of-mouth marketing has a narrower reach but a far greater impact.

The value of word-of-mouth marketing is represented in statistics: according to Semrush, word-of-mouth marketing accounts for $6 trillion USD in global expenditure each year and accounts for 13% of all sales.

Currently, the top social media platforms in China for word-of-mouth marketing include WeChat, Weibo, Xiaohongshu (RED), and Douyin (Tik Tok’s Chinese counterpart), all of which also have their own e-commerce functions built in.

  • KOC
  • DTC
  • Group Purchase

Link: https://mp.weixin.qq.com/s/IRwuZJ_-B26ACLLWt5osEw

Three Chinese Digital Marketing trends in 2022 

 

Regular product updates: More than 200 million new products will be launched on Tmall in 2021, accounting for 35% of the market. It signifies that new products have emerged as one of the most critical components of brand growth.

New goods, on the other hand, do not have to replace prior ones; rather, the new ones might be based on the previous ones and emphasise essential components to highlight the brand’s individuality. For example, OPPO debuted a new series Reno 6 with a light blue cover in September 2021, then 6 months later, they released a new colour Purple Star with the same feature.

Second, more and more brands are collaborating with other brands, particularly those that focus on completely different areas, in order to introduce a brand-new concept and capture the audience’s interest. For example, LV and Nike Air Force collaborated on a new shoe design. Holland, in collaboration with Pokeman, has released a new line of cakes.

Introducing virtual space and unleashing marketing imagination: 
Because of the Facebook revolution, metaverse has grown in popularity since 2021. More and more firms are creating advertising based on this notion, and NFT makes it even more appealing. With the advancement of new technology and the increasing risk of celebrity (scandals), more corporations are creating their own virtual idol for marketing objectives.

On the one hand, developing virtual idols assists firms in lowering marketing costs. Brands, on the other hand, can create a virtual image to suit the company’s position.

Brand responsibility has been enhanced: In recent years, a few corporations have developed a CSR (Corporate Social Responsibility) department with the goal of increasing both social and financial value. Sustainable development will be one of the most essential aspects of a brand that encompasses three major themes: environment, climate, and biodiversity.

– Kangshifu and Pepsi both launched a drink without labels, to reduce carbon and build an environmental concept.
– Kuaishou created an advertisement, revealing the reality of the polar bear, and started a public campaign calling upon the whole society and corporations to actively respond to global warming with low-carbon actions.
– Clarins, together with WWF, created a foundation, starting with protecting the habitat of Siberian tigers and appealing to people to pay more attention to the living status of those tigers and hoping to help them come back home sooner.

Link: https://socialbeta.com/t/10-digital-marketing-trend-in-2022

WeChat Channel Admin Can Be Migrated

Previously, if we wanted to display the channel on the official account’s page, we needed to have the same administrator for both the WeChat official account and the channel. However, if the administrator of the official account is removed for personal reasons, but the administrator of the channel remains the same because the channel administrator does not support change, the channel will not be featured on the front page.

Now the administrator of the channel can be changed, and the function is still under test.

Key points:
It can be replaced 5 times a year
Only certified video numbers are supported
Private messages cannot be migrated

Link: https://developers.weixin.qq.com/community/develop/article/doc/000882fe1d01a003afed3e00e5b013