Weekly News Roundup From China

Tencent’s WeChat Debuts in 618 Shopping Festival with Big Bet on Live-Streaming Ecommerce Despite Slowing Economy

WeChat, a product of Tencent, has for the first time introduced its own 618 online shopping festival using its in-app video feature Channels. Over 50% of the sales generated by live broadcasting on WeChat in 2021 were from private domains, such as a brand’s current WeChat fans.

The average transaction value for customers watching live streams on Channels is 200 (US$29.9), and 60% of viewers make additional purchases. The Tencent app appeals to businesses who wish to communicate with consumers in a semi-private network in order to gain and keep a loyal customer base.

Link: https://www.scmp.com/tech/big-tech/article/3182083/tencents-wechat-debuts-618-shopping-festival-big-bet-live-streaming-e

Backstreet Boys Join Westlife for Online Concert on super-app WeChat

Thanks to the Backstreet Boys’ first-ever live-streamed concert on the popular app WeChat, Chinese fans of the ’90s and ’00s pop music may experience the enchantment of the 2022 DNA World Tour.

It’s anticipated that around 40 million people will watch the show. In addition to receiving approximately 37 million views on Weibo, a linked hashtag, the event’s preview on WeChat received 82,000 likes in just 24 hours.

Most Chinese Millennials and Zoomers who were exposed to the Backstreet Boys and Westlife by their professors have grown up with both bands by their sides.

Link: https://radiichina.com/backstreet-boys-concert/

Unpacking Sephora’s Global C-beauty Push

The “In China for China” business incubator programme, which will seek to develop five premium Chinese beauty names into global megabrands, was unveiled by Sephora on June 6.

The strategy capitalises on both the propensity of Chinese customers to purchase domestic brands as well as the expanding interest within foreign beauty communities in Traditional Chinese Medicine (TCM) and eastern wellness ideas.

Link: https://jingdaily.com/sephora-c-beauty-global-expansion-tcm/ 

China Plans to Review Every Single Social Media Comment

China may soon evaluate each and every social media comment before it is posted, raising concerns about increased censorship in a nation with one of the strictest media environments in the world.

Internet users in China have expressed concern that if planned legislation requiring internet platforms to evaluate all social media comments is passed, the country’s already restricted space for free speech will be further reduced.

The new limits would disrupt the fun since real-time remarks give viewers the impression that they are in a chat room with other people. This makes the experience more engaging.

“If the rules are passed, it means that everything we see online would be what’s been hand-picked by moderators, and it would be harder for individuals to make their voices heard,” 

Link: https://finance.yahoo.com/news/china-plans-review-every-single-093000701.html

Tencent News Aggregator App Kuai Bao to Cease Operations Next Month

Tencent Holdings will stop operating Kuai Bao, its news aggregator app, at the end of the month, showing that even China’s most powerful and wealthy Big Tech corporations must slash non-core businesses in the face of persistent regulatory pressure and the slowing economic growth of the nation.

Kuai Bao offers users algorithm-generated recommendations based on their profile, hobbies, and browsing history, much to the well-known news aggregator app Jinri Toutiao, which is owned by ByteDance.

Since its 2015 launch, Kuai Bao hasn’t gotten big enough to compete with its rivals. According to a survey released in February 2021 by the research firm Questmobile, ByteDance’s Jinri Toutiao leads the Chinese online news information sector in terms of daily active users, followed by Tencent News, Sina News, and NetEase News.

ByteDance last week shut down a game development studio that it acquired three years ago, slashing more than a hundred jobs in a major setback for its quest to challenge Tencent in that market.

Link: https://finance.yahoo.com/news/tencent-news-aggregator-app-kuai-093000641.html

This Week’s China Roundup

Weibo MAU grew to 573 million in Q3 2021

Monthly active users (“MAUs”) on Weibo totalled 573 million in September 2021, an increase of 62 million people year over year. Mobile MAUs accounted for 94% of all MAUs.

In September 2021, the average daily active users (“DAUs”) were 248 million, an increase of 23 million users year over year.

Weibo’s overall net revenues for the third quarter of 2021 were $607.4 million, up 30% from $465.7 million in the same period the previous year.

Link: https://www.chinainternetwatch.com/31281/weibo-quarterly/

 

Top 5 Cross-Border Retail Trends to Watch That Are Captivating Chinese Consumers

No. 5 The ‘Fur Baby’ Boom: Pet owners in China are increasingly viewing their animals as family members. This shift in behaviour has spawned a thriving business that includes anything from luxury pet diets and “smart litter boxes” to cat and dog cosmetic products.

No. 4 Healthy Snacking: From edible cosmetic items to gummy vitamins and individualised dietary-supplement kits, young consumers are driving the growth of a new breed of health-and-wellness consumables.

No. 3 Haircare is the New Skincare: China is the second-largest market globally for the hair care industry after the United States. It will likely grow at a CAGR of 4.9% up to 2025, faster than the U.S. at 3.4%, according to market research company Euromonitor.

No. 2 Ingredient-based Beauty: China’s increasing community of skincare ingredient aficionados, or “skintellectuals,” has opened doors for developing beauty companies like Murad, Obagi, Kate Somerville, and The Ordinary, which focus on effective, high-performance ingredients.

No. 1 Vintage in Vogue: As homebound customers tidy and adopt sustainability, the pandemic has boosted the resale of luxury objects. If the 11.11 shopping festival and Black Friday are any clue, China’s shopping habit is picking up momentum. Since last year, Tmall Global has attracted a number of well-known Japanese luxury resale stores, including Brand Off, Reclo, Daikokuya, and Brandear.

Link: https://www.alizila.com/top-5-cross-border-retail-trends-to-watch-that-are-captivating-chinese-consumers/

 

KAWO 2022 Ultimate Guide to China Social Media

China’s internet penetration is still only 71.6%, compared to nearly 90% in Europe and North America, indicating that there is still room for improvement. The fastest-growing segments were rural users, who saw a 48% increase in internet penetration, and over-50-year-olds, who saw a 5.2% increase in internet prevalence since 2020, with 22 million joining in the last six months.

The targeting choices on Chinese social media platforms are limited, and with China’s new privacy rules, you know even less about your audience. As a result, you may need to make sure that your content strategy includes a variety of information that is tailored to different types of users. Messages that appeal to a middle-class, college-educated city dweller are likely to differ significantly from those aimed to younger consumers in China’s rural areas. Consider building distinct social channels for each of your target audiences.

Virtual Property Tours – 35x increase in VR house tours between agents and prospective buyers on platform Beike VR. The U.S.-centric model of Boomer, Gen X and Gen Y are meaningless in China’s context. Instead, distinct generational groupings are defined with 后 (hòu). The character ‘后’ means “after”. So instead of “Baby Boomers” or “Millennials”, in China we typically talk about generations in decades e.g. “after 90’s”. You’ll even hear people discussing 95后 — or post 1995 — so rapid are the changes!

When you maintain your customers on one platform, their trip will always be easier. However, Taobao links may now be viewed within the WeChat environment, and Taobao has launched a Taobao Feed that can be synced with WeChat contacts to share purchases. 

Neither platform has yet added the ability to accept payment methods from their competitors. Brands in a hurry to avoid being left behind by ‘China Speed’ should remember that China has been a market for thousands of years, and while the channels may have changed, the fundamentals haven’t changed.

Link: https://kawo.com/en/ultimate-guide-to-china-social-media-marketing-2022/pdf-view

 

Opinion: The Digital Revolution, The Metaverse and The Quest For A Whole New Luxury

Online channels influence nearly 75% of all luxury purchases and big and small brands make announcements about diving into the metaverse on a daily basis. There is nothing more exciting to an industry willing to shape every single creative detail that follows a specific aesthetic vision than to be fully immersed into a wonderland of a virtual project, where democratic luxury can develop and expand and there are no limits posed by the rarity of raw materials and human savoir-faire.

The virtual environment offers the impression that every detail of an event can be managed and altered in accordance with the brand’s aims, and that everything can be designed exactly as planned and expected.

The term “Web3” refers to the third wave of internet innovation, which will undoubtedly have an impact on how people live, how brands work on brand awareness and appeal, and, last but not least, how consumers approach the purchasing process.

Link: https://www.luxurysociety.com/en/articles/2021/12/opinion-digital-revolution-metaverse-and-quest-whole-new-luxury?ueid=3a844b2001

 

Brands are pursuing sustainability

According to Mckinsey research, over 80% of Chinese interviewees would pay for environmentally friendly packaging. Green buying is popular among Chinese shoppers. As the government promotes the concept of sustainable consumption, brands are paying more attention to it.

In fast fashion, the brands start from the fabric, using degradable materials:

  • Blue skylab (belong to car brand NIO): Used the remaining materials after the car production to make shoes.
  • Timberland: Built a pop-up shop by using the Sugar cane. The pop shop itself and the decorations in the shop were made by sugar cane. They use sustainable and recycled materials to create goods.
  • Adidas: Leveraged the recreation of the old clothes. They invited hundreds of designers and students from art college to join the campaign.

In the food and beverage industry: 

  • Starbucks: Opened the world’s first environmental protection experimental store in September, the furniture was made by recyclable materials; in the shop, you can see the artworks created by the coffee grounds
  • Jindian (a Chinese famous milk brand): Did a 3 month live stream in bilibili and invited people to watch the grassland, 
  • Budweiser: Collaborated with the bilibili’s KOLs and made artworks by grain waste 

Link: https://mp.weixin.qq.com/s/L1K7OHmCQ4vErU9k29mGnA 

 

McDonald’s sells cat nests, pet economy has become a new traffic password

To receive a limited cat box, go to the McDonald’s app /elemev app and buy the specified set. Officials stated an hour after the event that many seats had been sold out.

There are more brands like McDonald’s that use cat and dog features in their marketing activities: Starbucks cat claw cups, perfect journal, and Li Jiaqi’s dog Never’s animal eye shadow, for example. Pet marketing has given the business a lot of attention.

Why do so many young people adore pets? “Meng” is the answer! According to the 3B concept, brand advertising uses beauty, beast, animal, and baby as methods of expression, which is in keeping with human nature of paying attention to life, making it simpler to attract consumers’ attention and love. 

According to iResearch consulting’s white paper on China’s pet consumption trend in 2021, the pet industry’s market will be close to 300 billion yuan in 2020 and will continue to develop gradually over the next three years.

One of the new features of this years double 11 is the pet economy. The turnover of tmall dog/cat staple food, cat treats, beauty and cleaning items, and other categories exceeded 100 million yuan, according to tmall pet. In this regard, the pet economy has progressively evolved into the mainstream.

Link: https://mp.weixin.qq.com/s/DCz8ryKj3HAiuVgOXocaHA

 

Top 10 online phrases of 2021

China’s language resources monitoring centre has announced the top 10 online phrases of the year 2021.

  • YYDS, the pinyin abbreviation of Chinese “永远滴神”
  • 破防 Something that has breached my defenses, or “this really got me!”
  • 元宇宙 Metaverse
  • 躺平 Lie flat
  • 觉醒年代 The Age of Awakening
  • 双减 Double reduction
  • 绝绝子 Awesome, marvelous, amazing, brilliant
  • 伤害性不高,侮辱性极强 Not harmful, but utterly embarrassing
  • 我看不懂,但我大受震撼 “I don’t understand it, but I was shocked.”
  • 强国有我 Young people are committed to building a stronger China

Link: https://mp.weixin.qq.com/s/bDFGlXuy–lJklXU–RUog

China’s Weekly Overview

Does Your Brand Need a Weibo Profile?

Many international companies begin their Chinese social media presence with a WeChat official account, but having a Weibo account can also help them gain awareness.

Weibo posts are visible to more users and non-followers than WeChat posts because of a distinct feed structure. However, as Weibo is one of China’s oldest social media sites, new platforms are appearing all the time. It’s best to assess target audience behaviour and then invest funds and effort into the most relevant combination of social media, depending on the target demographic.

Link: https://mp.weixin.qq.com/s/VGp5wjodQJ_tDkHhgelQFQ 

 

Bilibili Marketing Guide: E-commerce, KOL Promotion & Ads

Bilibili, a famous youth-oriented video streaming and sharing network, is thought to be the most similar to Youtube. However, Bilibili’s distinguishing characteristics and distinct community culture set it apart from its western equivalents.

The bullet comments mechanism, which displays all incoming comments on the screen, is one of Bilbili’s most noticeable features. Chinese viewers prefer watching films with live comments because it gives them a greater sense of belonging and sharing. This sense of belonging contributes to the platform’s growth: Bilibili is used by one out of every two young people in China. Young individuals under the age of 35 make up 86% of the 202 million Monthly Active Users on the network.

Engagement rates also benefit from this feeling of community: users spend more than 80 min per day on the platform, generating 4.7 billion interactions per month. Bilbili now offers official KOL collaboration, e-commerce integration and ads solutions.

Link: https://mp.weixin.qq.com/s/QFI34y5qjRJ7OiPK22rLgA 

 

Brands invest in Metaverse 

From Bloomberg, the scale of Metaverse will be 800 billion USD in 2023. In this double 11, there are not just real products, we also meet some new friends from Metaverse. Small holds an online exhibition called the Metaverse Art show, users can search in Tmall the keyword and then enter in the Show. 

For example, Burberry launched a digital elfin, which is unique and in limited edition, you can buy this and get a limited scarf. Tmall also collaborated with the other 9 brands and released Musical Instruments. One brand created just one instrument and the users can buy it.

All these NFT products were made by the Ant Chain, the Alibaba blockchain supplier. They design, produce digital products for the brands, and also provide the cochain and distribution. 

Link: https://mp.weixin.qq.com/s/JMCsZPs61DmGYA6gD3pP-g 

 

Kuaishou brand advertising multi-form help live marketing

  • Eye-show: Excellent exposure drainage — Open screen Eyemax straight to the broadcast room. Eye-show is mainly suitable for strong brand promotion, new product launch and other scenarios. In the past, high-quality entry data was favoured by advertisers.
  • Feeds – show: Video streaming native scene – a single column of information flow straight to the broadcast room. The product form can meet the marketing demands of the brand-customer information flow directly to the live broadcast room. At the same time, based on the basic ability of the brand information flow, the material can be saved to the customer’s personal home page for a rich promotion, laying a foundation for the subsequent content marketing.
  • Simple broadcast room: Fully immersive live streaming experience –A single column of information flows straight to the studio and then escalates. Brand information flow new live fully immersive style — advertising style simple studio and through the show live broadcast real-time images in a single stream, achieve the purpose of life for heating, the real-time image lead to the recommended flow, further shorten the user to watch live path, native display optimization experience, and expand the clickable region into the air.

Link: https://wemp.app/posts/b7ea071a-ed55-457e-96fe-f9aa69b7d1a0 

 

 

 

 

The Idol Economy in China; Who are KOLs and KOCs?

Idolising stars and celebrity worship has become an increasingly important part of modern Chinese culture. Chinese Gen Z’s are continuously engaged with internet information as a result of growing up in a connected environment, and they are especially attentive to what their idols have to say.  

With the debut of innumerable TV series, brand endorsement deals, and the growing KOL market in China, these trends have naturally aided the rise of China’s idol economy. 

Who are KOL’s and KOC’s?

In a world dominated by social media and influencer marketing, key opinion leaders (KOLs) and key opinion consumers (KOCs) have become integral aspects of brands’ online marketing strategies to raise brand knowledge and recognition among their target audiences. Despite the fact that they both advertise products or services, they are two very different things.

A key opinion leader (KOL) is a well-known figure whose endorsement of a product is valued by a larger audience. Individuals who are trusted and respected for their status quo or expertise are known as KOLs. KOL’s include people such as actors, models, and celebrities, as well as people who have built a name for themselves on social media platforms. 

KOCs, on the other hand, are valued for their insight into products and services based on their personal experiences. They are people that do not conform to the status quo, making them relatable to the public. Although KOCs have a smaller following — only a few thousand — than KOLs, their fans are extremely loyal. 

Benefits of working with KOL’s and KOC’s

 

  • Working with idols is more profitable
    Young Chinese fans idolise their stars and are willing to go to great lengths to support their celebrity idols. According to a recent survey, roughly a third of “Gen Z” respondents said they’d be willing to buy products that their idols recommended or used, and a fifth said they’d be willing to watch their idol’s Livestream and purchase virtual gifts.

 

  • Chinese celebrities do not fear marketing
    Sponsorship arrangements are often avoided by Western celebrities because they believe that too much exposure could jeopardise their reputation. With Chinese idols, however, this is not the case. The local celebrities are easily involved in marketing and brand endorsement efforts to promote items via a variety of channels. This is due to censorship, which means that projects in China can be easily cancelled or repealed, thus idols must ensure that they have other sources of income.

 

  • The fan culture is a collaborative effort
    A form of collectivism popular in China suggests that fans affect one another during the purchasing process, and studies demonstrate that “the more collectivist a person’s orientation, the more vulnerable he or she will be to social influence in the purchase decision. As a result, if Western businesses can win over the heart of one hardcore idol lover, they may be able to win over the entire fan base.

Conclusion

Marketers and retailers benefit from the idol economy, but few multinational companies are yet to capitalise on Chinese celebrities’ fame. This is primarily due to Western corporations’ continued lack of understanding of the Chinese fan economy and the youthful, impulsive consumer base that supports these idols. 

The idol economy is expected to grow in the next few years, therefore international brands looking to stay ahead of the competition should seek closer links with the Chinese stars.

However, though the idol culture is prevalent in China, it is vital to exercise additional caution when selecting a reputable KOL, as there have been various KOL scandals in the past, and the Chinese government is attempting to simmer down the idol economy. As a result, seeking advice from a skilled partner is recommended.

Working as a partner, KRDS offers the expertise and abilities you need, including access to the relevant KOLs for your business and the know-how to quickly create Chinese social media KOL partnerships that meet your goals. We can also help B2B businesses with KOL collaborations by partnering with other renowned official accounts in the industry or niche experts. Please contact us to discuss further.

What Happened in China This Week?

Chanel Takes on the Resale Market With One Bag per Person per Year Policy

Chanel limits the number of purchases for its most popular handbags to one of each per customer per year. The move is aimed at preserving the uniqueness of luxury goods, since the resale market has exploded in recent years, with proxy purchasers buying out stocks and diluting the brand experience when reselling to their own clients. Furthermore, China’s second-hand market is expanding.

China is well-known for its vast resale grey market, which is overseen by plenty of daigous. According to BCG estimates, Chinese consumers will spend $35 billion in the global luxury market in 2020, with $28 billion (80%) paid through the usage of a daigou service.

Link: https://jingdaily.com/chanel-limit-purchases-handbags-resale/?utm_source=Jing+Daily+Subscriber+List&utm_campaign=b5b170f8dd-EMAIL_CAMPAIGN_2020_03_12_06_39_COPY_01&utm_medium=email&utm_term=0_8dec01cd8d-b5b170f8dd-408268421 

 

Taobao launches a new feature to embrace Double 11 shopping festival

Taobao launched a new feature called “Planting Grass Machine” 种草机 where users can browse product recommendation reviews that are posted by other users. It’s supposed to help consumers make better consumer decisions based on peer recommendation and it’s supposed to offer more variety of content and reviews than just KOL endorsements.

Any keyword typed in the “Plant Grass Machine” will take the user to a page of relevant lifestyle-sharing content.

Link: https://daoinsights.com/news/taobao-launches-a-new-feature-to-embrace-double-11-shopping-festival/ 

 

Double 11 x KOL’s reality show

In China, Livestream shopping has become a new trend, with more and more firms using it to market their products. This year, Austin, a well-known KOL, debuted a reality show called the Girls’ Offer. We can watch the show on Weibo, the Red and Douyin. During the show, we can see how he negotiates the price with the brands (most of them are cosmetics brands) and how the brands react to the challenges.

As the double 11 is coming, this show is like a teaser. The brands can get exposure before the big event, Austin will enhance his image and bring more traffic to his Livestream thanks to his professionality, the consumers can know in advance which brands will have the best offer for them.

Link: https://video.weibo.com/show?fid=1034:4690150597525601 

 

Tencent’s WeChat to stop routinely accessing photos after a tech influencer publicized the behaviour on Weibo

WeChat’s background scanning for new photos was said to run every few hours and found using Apple’s new “Record App Activity” feature in iOS 15. The company said the behaviour will be removed from the app in a future update, but other apps have been found to do the same thing

Background scanning for new photos “will be cancelled in the new version”, a company representative said. 

In recent years, China’s big tech businesses have been under increasing pressure to address privacy concerns. In 2019, the Ministry of Industry and Information Technology began checking apps for privacy issues on a regular basis. To date, it has identified over 1,300 apps for having too many permissions, illegally gathering user data, and misrepresenting customers.

Link: https://www.scmp.com/tech/big-tech/article/3151762/tencents-wechat-stop-routine-scans-photos-after-tech-influencer 

 

LinkedIn’s China retreat stems from regulatory and competitive pressures as local recruitment platforms prosper

The decision comes only two weeks before China’s Personal Information Privacy Law, which is one of the strongest data protection laws in the world, goes into force. In China, where job seekers and professional networkers have a variety of options, LinkedIn had only made a limited impact.

LinkedIn first entered China in 2014, and with its partial exit, it has become the final big US social media company to leave the nation.

Link: https://www.scmp.com/tech/tech-war/article/3152526/linkedins-china-retreat-stems-regulatory-and-competitive-pressures  

 

Why Brands Need WeChat Index

Based on the official explanation from WeChat Index, there are two main ways:

  • Brands can create related content on WeChat, such as WeChat articles, videos, or advertisements, to increase their exposure.
  • Brands can improve the quality of content that is related to the keyword.

Brands may assess their level of popularity on WeChat and so determine whether they are top-of-mind for Chinese customers by watching the WeChat Index. Brands may also determine the return on investment of marketing campaigns by comparing their WeChat index records to the campaign dates and determining which days have the highest search volume.

Link: https://www.luxurysociety.com/en/articles/2021/04/wechat-luxury-index-2021-social-commerce